Health Information Tech IV- Full Time Variable

Cape Fear Valley Health; Fayetteville (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Cape Fear Valley Health is seeking a Vital Statistics & Morgue Operations associate to obtain and process information for birth and death certificates, coordinating with the Medical Examiner and public health departments in North Carolina.

The role supports families, prepares essential paperwork, and handles notary duties while ensuring compliance and sensitive handling of diverse cases.

Qualifications

• Associate degree in Health Information Management or related program.
• RHIT, RHIA preferred.
• Must obtain a notary public appointment within 30 days of completion of probation.

Responsibilities

• Prepares birth certificates by retrieving Birth Delivery Notification sheets, reports from Labor/Delivery, recording infants' names in birth log, interviewing mothers to obtain information, inputs the birth certificate information, obtains signatures as required
• Uploads birth information to the State Vital Records Office, Raleigh, NC on a regular basis.
• Obtains information and prepares paperwork for deaths to include in-hospital deaths, stillbirths, medical examiner related cases, deaths occurring in the Emergency Department and DOAs.
• Supports the Medical Examiner by preparing the Medical Examiner’s death certificate and other essential paperwork
• Assists bereaved families with information about releasing the deceased to a funeral home and by explaining paperwork to the families
• Coordinates release of bodies with funeral directors and Health System staff
• Reports and investigates problems, initiates appropriate corrective action, and advises the direct supervisor, department director or other available member of the HIM Management Team of any emergencies or matters which warrant further attention
• Provides notary services for patients and their families as part of the birth certificate process
• Practices Erickson's developmental model and demonstrates age specific interventions
• Is knowledgeable of and sensitive to the psychosocial, spiritual and cultural needs of individuals
• Demonstrates workload management
• Other duties as assigned

Skills

English proficiency

Typing 50 wpm

Customer service

Communication skills

Microsoft Windows

Education

Associate degree in Health Information Management or related program

RHIT, RHIA preferred

Notary public appointment within 30 days of probation

Tools

Microsoft Word

Office software

Job description

This position obtains and processes the necessary information for the health system’s vital statistics requirements specific to birth certificates and death certificates. Information is obtained and processed for the completion of birth certificates as required by the State of North Carolina, for the completion of death certificates and death related paperwork, and for coordinating and supporting functions with the Medical Examiner, funeral home representatives and the vital statistics division of the county and state public health departments. This position serves as the liaison between the Health System, funeral home establishments, the County and State Public Health Departments and other areas as needed.

Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

Vital Statistics & Morgue Operations

Work Shift

Variable (United States of America)

Major Job Functions

• Prepares birth certificates by retrieving Birth Delivery Notification sheets, reports from Labor/Delivery, recording infants' names in birth log, interviewing mothers to obtain information, inputs the birth certificate information, obtains signatures as required
• Uploads birth information to the State Vital Records Office, Raleigh, NC on a regular basis.
• Obtains information and prepares paperwork for deaths to include in-hospital deaths, stillbirths, medical examiner related cases, deaths occurring in the Emergency Department and DOAs.
• Supports the Medical Examiner by preparing the Medical Examiner’s death certificate and other essential paperwork
• Assists bereaved families with information about releasing the deceased to a funeral home and by explaining paperwork to the families
• Coordinates release of bodies with funeral directors and Health System staff
• Reports and investigates problems, initiates appropriate corrective action, and advises the direct supervisor, department director or other available member of the HIM Management Team of any emergencies or matters which warrant further attention
• Provides notary services for patients and their families as part of the birth certificate process
• Practices Erickson's developmental model and demonstrates age specific interventions
• Is knowledgeable of and sensitive to the psychosocial, spiritual and cultural needs of individuals
• Demonstrates workload management
• Other duties as assigned

Minimum Qualifications

Education And Formal Training

• Associate degree in Health Information Management or related program, or equivalent in work experience, education, or training
• RHIT, RHIA preferred
• Must obtain a notary public appointment within 30 days of completion of probationary period

Work Experience

• Two years’ acute care HIM or vital statistics experience preferred
• Minimum of two years’ experience in customer service or working with the public
• Public/guest relations experience desirable

Knowledge, Skills, And Abilities Required

• Proficiency in reading, writing, and speaking the English language
• Ability to use word processing programs including Microsoft Windows
• Type accurately 50 words per minute
• Good organizational skills
• Good telephone etiquette
• Ability to work with a variety of people in difficult situations

Physical Requirements

• Ability to speak and hear clearly
• Visual acuity and motor coordination and manual dexterity
• Must be able to walk to various departments of the Health System

Required Licenses And Certifications

RHIT - American Health Information Management Association

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity