Health Information Tech IV- Full Time Variable

Cape Fear Valley Health System; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC seeks a Clerical Specialist to process vital statistics for birth and death certificates. You will coordinate with the Medical Examiner, funeral homes, and public health departments, serving as the liaison for multiple teams and handling required documentation and notary services.

The role focuses on accuracy in data entry, certificate preparation, and timely reporting to state offices, with attention to sensitive family interactions and

Qualifications

• Associate degree in Health Information Management or related program; RHIT/RHIA preferred.
• Two years’ acute care HIM or vital statistics experience preferred.
• Two years’ experience in customer service or working with the public.

Responsibilities

• Prepare birth certificates and input birth certificate information.
• Upload birth information to State Vital Records Office.
• Prepare death paperwork including medical examiner cases.
• Assist families with paperwork and release processes.
• Coordinate body release with funeral directors and staff.
• Provide notary services for births and related processes.

Skills

English proficiency

Typing 50 wpm

Organizational skills

Telephone etiquette

Interpersonal skills

Education

Associate degree in Health Information Management or related program

RHIT or RHIA preferred

Tools

Microsoft Windows

Word processing software

Job description

Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Vital Statistics & Morgue Operations Job Family Clerical Work Shift Variable (United States of America)

Summary

This position obtains and processes the necessary information for the health system’s vital statistics requirements specific to birth certificates and death certificates. Information is obtained and processed for: the completion of birth certificates as required by the State of North Carolina, for the completion of death certificates and death related paperwork, and for coordinating and supporting functions with the Medical Examiner, with funeral home representatives and with the vital statistics division of the county and state public health departments. This position serves as the liaison between the Health System, funeral home establishments, the County and State Public Health Departments and other areas as needed

Major Job Functions

• Prepares birth certificates by retrieving Birth Delivery Notification sheets, reports from Labor/Delivery, recording infants' names in birth log, interviewing mothers to obtain information, inputs the birth certificate information, obtains signatures as required
• Uploads birth information to the State Vital Records Office, Raleigh, NC on a regular basis.
• Obtains information and prepares paperwork for deaths to include in-hospital deaths, stillbirths, medical examiner related cases, deaths occurring in the Emergency Department and DOAs.
• Supports the Medical Examiner by preparing the Medical Examiner’s death certificate and other essential paperwork
• Assists bereaved families with information about releasing the deceased to a funeral home and by explaining paperwork to the families
• Coordinates release of bodies with funeral directors and Health System staff
• Reports and investigates problems, initiates appropriate corrective action, and advises the direct supervisor, department director or other available member of the HIM Management Team of any emergencies or matters which warrant further attention
• Provides notary services for patients and their families as part of the birth certificate process
• Practices Erickson's developmental model and demonstrates age specific interventions
• Is knowledgeable of and sensitive to the psychosocial, spiritual and cultural needs of individuals
• Demonstrates workload management
• Other duties as assigned

Minimum Qualifications

• Education and Formal Training: Associate degree in Health Information Management or related program, or equivalent in work experience, education, or training RHIT, RHIA preferred
• Must obtain a notary public appointment within 30 days of completion of probationary period
• Work Experience: Two years’ acute care HIM or vital statistics experience preferred
• Minimum of two years’ experience in customer service or working with the public
• Public/guest relations experience desirable

Knowledge, Skills, and Abilities Required

• Proficiency in reading, writing, and speaking the English language
• Ability to use word processing programs including Microsoft Windows
• Type accurately 50 words per minute
• Good organizational skills
• Good telephone etiquette
• Ability to work with a variety of people in difficult situations

Physical Requirements

• Ability to speak and hear clearly
• Visual acuity and motor coordination and manual dexterity
• Must be able to walk to various departments of the Health System

Required Licenses and Certifications

• RHIT - American Health Information Management Association

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time.

Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians.

Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.