Health Information Specialist I — Records & Privacy

datavant2; Tennessee; On-site; USD 36,000 - 48,000; Full time

Job summary

Datavant is seeking a detail-oriented administrative professional to process patient health information requests and maintain confidential HIPAA-compliant records. You will handle inbound/outbound calls, assist with administrative duties, and ensure records are complete and properly organized.

The role requires a high school diploma, 18+ years of age, and the ability to commute between locations. Normal schedule is Monday to Friday, 8:00 AM to 4:30 PM EST, with overtime during peak periods.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Professional verbal and written communication skills in English.

Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Skills

Basic computer proficiency

Professional verbal and written (Eng)

Phone handling

Data entry

Education

High School Diploma or GED

Tools

Office software

Office equipment usage (phones, fax, printers)

Job description

Datavant is seeking a detail-oriented administrative professional to process patient health information requests and maintain confidential HIPAA-compliant records. You will handle inbound/outbound calls, assist with administrative duties, and ensure records are complete and properly organized.

The role requires a high school diploma, 18+ years of age, and the ability to commute between locations. Normal schedule is Monday to Friday, 8:00 AM to 4:30 PM EST, with overtime during peak periods.