Health Information Specialist I

Datavant; Farmington (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

An innovative data platform company seeks dedicated individuals to join their team in tackling complex healthcare challenges. This role involves processing medical record requests, ensuring confidentiality, and maintaining accurate documentation. Ideal candidates will thrive in a high-volume production environment, demonstrating strong communication skills and attention to detail. Join a forward-thinking organization committed to diversity and employee contributions, where your work will directly impact better health decisions for patients across the nation.

Qualifications

• Strong communication skills and attention to detail are essential.
• Basic computer skills and ability to work independently are required.

Responsibilities

• Process requests for patient health information while maintaining confidentiality.
• Respond to internal and external requests for patient records efficiently.

Skills

Microsoft Office (Word, Excel)

Strong communication skills

Attention to detail

Data entry skills

Ability to multitask

Education

High School Diploma or GED

Job description

About Datavant

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by leading life sciences companies, government agencies, and healthcare providers.

Joining Datavant means becoming part of a high-performing, values-driven team dedicated to tackling complex healthcare problems with innovative solutions. We value diversity in professional, educational, and life experiences to realize our bold vision.

Position Highlights

• Monday - Friday 8:00 am to 4:30 pm. Radiology
• Monday - Friday 9:00 am to 5:30 pm. ROI
• Work in a high-volume production environment.
• Process medical record requests by handling calls from patients, insurance companies, and attorneys.
• Document information across multiple platforms using dual monitors.
• Proficient in Microsoft Office (Word, Excel).

Responsibilities

• Receive and process requests for patient health information following company policies.
• Maintain confidentiality and security of privileged information.
• Use company and facility software effectively.
• Follow the company's code of conduct and policies.
• Report work issues and fluctuating volumes to management.
• Assist with additional duties as needed.
• Ensure compliance with medical privacy regulations and manage patient records securely.
• Prepare and assemble patient charts, ensuring accuracy and completeness.
• Create digital images of paperwork for electronic storage.
• Respond to internal and external requests for patient records.
• Handle inbound and outbound calls; assist with walk-ins and administrative tasks as required.
• Meet productivity expectations and manage scheduling as needed.

Qualifications

• High School Diploma or GED.
• Ability to commute between locations and work overtime during peak seasons.
• Basic computer skills and familiarity with office equipment.
• Strong communication skills in English.
• Attention to detail and accuracy in medical record documentation.
• Strong data entry skills and ability to work independently.
• Ability to multitask and respond quickly in a fast-paced environment.

Preferred Skills

• Experience in healthcare settings.
• Previous production or metric-based work experience.
• Customer service experience, especially in person.
• Ability to build relationships with clients and team members.
• Willingness to contribute ideas and process improvements.

We are committed to diversity and equal employment opportunity. Our total rewards strategy supports a high-growth, high-performance environment that recognizes employee contributions.

The estimated total cash compensation range for this role is $15—$18.32 USD per hour.

Note: Many of our clients require health screenings and vaccinations. Exemptions are reviewed on a case-by-case basis. This role is not eligible for sponsorship.

For accommodations or more information, please contact us at [e-mail].