Health Information ROI Specialist

U.S. Department of Veterans Affairs; Town of Middleton (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Telework (ADHOC)

Job summary

U.S. Department of Veterans Affairs at the Wm. S. Middleton Memorial Veterans Hospital seeks an ROI technician to process requests for patient PHI in compliance with federal privacy laws. The role requires handling inquiries, ensuring proper authorization, and maintaining disclosure records.

Qualified candidates will have experience with health information management and HIPAA regulations, with a focus on accurate documentation and customer service in a healthcare setting.

Qualifications

• Must have English proficiency in reading/writing and speaking.
• One year of creditable experience indicating knowledge of medical terminology and health records.
• Education or combination to meet basic requirements including HIPAA/privacy knowledge.

Responsibilities

• Process incoming requests for Release of Information (ROI).
• Evaluate validity of each request.
• Enter requests into ROI software and track disclosures.
• Provide customer service to Veterans or authorized third parties.

Skills

Health information terminology

Customer service

Attention to detail

Time management

Education

Associate degree in health information management or related

Tools

ROI software

Job description

U.S. Department of Veterans Affairs at the Wm. S. Middleton Memorial Veterans Hospital seeks an ROI technician to process requests for patient PHI in compliance with federal privacy laws. The role requires handling inquiries, ensuring proper authorization, and maintaining disclosure records.

Qualified candidates will have experience with health information management and HIPAA regulations, with a focus on accurate documentation and customer service in a healthcare setting.