Health Information Management Support Assistant - On Site

Trinity Health Corp.; Berwyn (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Benefits from day one

Tuition reimbursement

DailyPay

Retirement savings with employer match

7 paid holidays

Job summary

Loyola Medicine in Maywood, IL, is seeking an entry-level Health Information Management Support Assistant to walk hospital floors, collect medical charts, and upload files into the electronic system.

You will resolve corrections by contacting medical staff, ensure HIPAA compliance, and support identity management, record retrieval, and data integrity. This is a full-time day-shift, on-site role with benefits from day one and growth opportunities through HIM certifications.

Qualifications

• High School Diploma required.
• 1–2 years of medical records experience (3–5 years preferred).
• Basic computer skills: Word, Excel, Outlook.
• Experience with EPIC and HIM certifications preferred.

Responsibilities

• Perform HIM functions: identity management, record retrieval, data integrity, audits.
• Liaise with offsite vendors, auditors, and physician/provider support.
• Manage record requests, mail distribution, and telephone coverage.
• Identify and resolve duplicate records and patient identity errors.
• Monitor deficiency tracking and provider compliance.
• Audit documentation per Joint Commission standards.
• Ensure patient privacy and HIPAA compliance.

Skills

Strong communication

Organization

Confidentiality

Basic computer skills

Education

High School Diploma

Tools

Microsoft Word

Excel

Outlook

EPIC

Job description

Medical Records Health Information Support Assistant

Entry Level

On Site at Loyola in Maywood, IL

Employment Type

Full time

Shift

Day Shift

Schedule

Full-Time, Days Monday-Friday 8:00am-4:30pm

Join Loyola Strong. Be part of something greater.

Loyola Medicine, a nationally recognized academic health system and member of Trinity Health, is seeking a Health Information Management (HIM) Support Assistant to join our collaborative and mission-driven team.

Summary

An entry level, in person position. The role involves walking the hospital floors to collect medical charts daily. Once the files have been collected, the medical records are uploaded into the electronic system. Any corrections, missing documentation or questions must be resolved by reaching out to the medical staff to clarify.

What You’ll Do

• Perform a variety of HIM functions, including identity management, record retrieval, data integrity, and quality audits
• Serve as a liaison for offsite vendors, external auditors, and physician/provider support
• Manage record requests, mail distribution, and telephone coverage
• Identify and resolve duplicate medical records and patient identity errors
• Monitor documentation deficiency tracking and provider compliance
• Perform documentation audits in alignment with Joint Commission standards
• Ensure patient privacy and HIPAA compliance in all duties

What You’ll Need

• High School Diploma required.
• 1–2 years of medical records experience (3–5 years preferred)
• Basic computer skills: Microsoft Word, Excel, Outlook
• Preferred: Experience with EPIC and HIM-related certifications (CCS, RHIT, RHIA)
• Strong communication, organization, and confidentiality skills

What We Offer

• Benefits from day one: Medical, Dental, Vision, PTO, and more
• Tuition reimbursement & professional development support
• DailyPay – work today, get paid today
• Retirement savings with employer match
• 7 paid holidays + generous PTO

Compensation

Pay Range: $15.96 - $22.98 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.