Health Information Management Clerk

Lifepoint Health; Raleigh (NC); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

FSA/HSA options

PTO & extended illness bank

Income-protection programs (life, AD&D

Disability insurance

Tuition reimbursement

Loan assistance

Employee assistance program

Professional development

Job summary

Triangle Springs is seeking a Health Information Management Clerk to support access to protected health information and respond to patient requests in accordance with hospital and departmental policy and federal laws. The role emphasizes timely chart preparation, scanning, and adherence to HIPAA standards within our facility.

The position requires a high school diploma or equivalent and strong communication skills, with daily responsibilities around patient records, chart scanning, and assisting

Qualifications

• High school diploma or equivalent required.
• Excellent oral and written communication skills.
• HIPAA compliance knowledge.

Responsibilities

• Ensures ER charts have EMS reports attached timely.
• Helps all customers at the window in a timely and courteous manner.
• Preps charts for scanning according to productivity standards.
• Scans medical records according to daily productivity standards.
• Performs quality control checks on scanned reports.
• Maintains HIPAA standards at all times.
• Receives department calls and routes them accordingly.
• Logs all records in designated log book and reviews Patient Portal requests.
• Performs other duties as assigned.

Skills

Communication skills

Education

High school diploma or equivalent

Job description

Your experience matters:

At Triangle Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off and extended illness bank package for full-time employees
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

How you'll contribute

A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws.

Qualifications and requirements

High school diploma or equivalent required
Excellent oral and written communication skills

Essential Functions:

• Ensures appropriate Emergency Room charts have EMS reports attached timely.
  Responsible for helping all customers that come to the window in a timely and courteous manner.
• Preps charts for scanning according to the productivity standards.
• Scans medical records according to the daily productivity standards as appropriate.
• Performs quality control checks on previously scanned reports as deemed appropriate.
• Maintains HIPAA standards at all times.
• Receives calls to the department and routes them accordingly.
• Analyzes assigned records time permitting
• Log all records in designated log book that have been shredded.
• Reviews all patient requests for Patient Portal access.
• Performs other duties as assigned.

EEOC Statement

Triangle Springs is an Equal Opportunity Employer. Triangle Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.