HEALTH INFORMATION COORDINATOR II

Avow Hospice; Naples (FL); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Medical insurance (PPO)

403(b) retirement plan matching

Paid time off

In-house continuing education

Job summary

Avow Hospice seeks a Health Information Management Coordinator II to maintain accurate medical records, protect patient privacy, and ensure HIPAA compliance within the EHR environment. You will audit records, manage physician orders, and coordinate document flows across the facility.

Responsibilities include ensuring proper classification and signing of records, supporting audits, and maintaining physician databases and access controls, while upholding Avow’s standards for accuracy and

Qualifications

• Minimum Education: Associate degree in Health Information Management, Health Administration, or related field.
• RHIA or RHIT certification from AHIMA required.
• Knowledge of ICD-10 coding and strong medical terminology recommended.

Responsibilities

• Audits health information records for completion upon admission.
• Places dictated and written reports in the EHR.
• Processes incoming mail related to health information records.
• Maintains tracking systems for physician orders, recertification docs, and facility/provider web access.
• Processes routine workflows like new hospice orders and faxes, verifies documents, and sends updates.

Skills

HIPAA compliance

Medical terminology

EHR software

Education

Associate degree in Health Information Management or Health Administration

RHIA or RHIT certification (AHIMA)

Tools

EHR software

Job description

Job Details

Job Location: Avow Collier County - Naples , FL, Salary Range: $21.90 - $26.32Hourly

Job Summary

Maintaining accurate and timely medical records while ensuring patient privacy and compliance with regulations.

Essential Job Functions

General Duties:

• Maintains the privacy and confidentiality of patient health information (PHI) according to HIPAA regulations and organizational policies.
• Follows all regulatory and legal requirements related to patient health information.
• Operates computer systems to process, store, and retrieve health information within the Electronic Health Record (EHR).
• Ensures all records are properly identified and signed before scanning and attaching to the EHR.
• Provides health information record information as required by regulations and policies.
• Assists management with projects and audits as needed.
• Monitors HIPAA compliance and reports breaches to the Privacy Official
• Completes other job assignments as directed.

Coordinator II Responsibilities

• Audits health information records for completion upon admission.
• Places dictated and written reports in the EHR.
• Processes incoming mail related to health information records.
• Maintains systems for tracking physician orders, recertification documentation, and facility/provider web access.
• Processes routine workflows like processing new hospice orders, resubmitting faxes, verifying documents, and sending updates to facilities.
• Processes basic coordination notes like demographic changes, new facility/physician requests, and medical record transfers.
• Performs administrative tasks like running reports, following up on faxes, and processing unsigned orders.
• Reviews medical record information to identify basic codes for patient accounts.
• Maintains a systematic health information record filing system.
• Makes the chart retrieval system available and monitors it regularly.
• Maintains a list of approved medical abbreviations.
• Ensure an adequate number of forms are available at each site.
• Analyzes complex medical record information for assigning accurate codes.
• Maintains and updates the physician database, verifying and tracking licenses.
• Tracks and sends physician authentication letters.
• Manages health information record retention schedules and ensures proper storage and destruction of records.
• Processes and tracks requests for health information from law firms, insurance companies, and government agencies.
• Compiles information to assist in analyzing audits.

Core Values

• Integrity: We are honest, hardworking, fiscally responsible professionals driven solely by the well being of our patients, their loved ones, and the communities we serve.
• Innovation: We embrace change and are always looking at creative ways to solve problems and serve new populations.
• Education: We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.
• Collaboration: We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.
• Celebration: We believe in the importance of celebrating life and relationships.

Qualifications

• Minimum Education: Associate degree required in Health Information Management, Health Administration, or a related field.
• Preferred Experience: Two or more years of experience in medical records, coding, or a related healthcare function.
• Preferred Experience: Knowledge and application of ICD-10 coding.
• Preferred Experience: Strong medical terminology comprehension
• Certificates, Licenses, Registrations: Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) from the American Health Information Management Association (AHIMA) required.
• Language Skills: Communication skills of reading, writing, and speaking in English.
• Math Skills: Math skills including addition, subtraction, multiplication, division, and percentages/fractions.

Physical Demands

The primary duties are performed seated at a computer workstation with occasional standing, walking, and reaching. Bending, kneeling, or crouching may be necessary to retrieve files or equipment. Lifting to 10 pounds (e.g., files folders, binders) may be required. Good hand dexterity, coordination, vision, and hearing are needed for operating computer equipment and handling medical records.

Work Environment

The work is performed in a professional medical office setting with moderate noise levels from phone calls, printers, and conversations. The office is well-lit, and temperature controlled.

Compensation and Benefits

This is only a summary of our employee benefits; it is subject to change.

• Medical insurance (PPO) with prescription drug co-pay or HDHP with HSA
• Supplemental Benefits (hospital confinement, accident and/or cancer)
• Dental insurance
• Vision Insurance
• Life and accidental death/dismemberment insurance (company paid)
• Retirement savings plan (403(b) matching program)
• Short and long term disability insurance (company paid)
• Bereavement leave for family and pets
• Direct deposit
• Credit union availability
• Employee Assistance Program
• Paid time off
• Mileage reimbursement
• In-house continuing education opportunities
• Tuition reimbursement

Avow is a TobaccoFree Organization which includes but is not limited to cigarettes, electronic cigarettes, vaping, cigars, cigarillos, pipes, chewing tobacco, snuff, dip, and loose tobacco smoked via pipe or hookah, due to the above, Avow will only hire Nicotine Free individuals.

All applicants offered a position are required to complete a screening through the Clearinghouse.