PATIENT ACCESS NURSE

Avow Hospice; Fort Myers (FL); On-site; USD 64,000 - 72,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

Dental & vision

Retirement plan

Paid time off

Job summary

Avow Hospice in Fort Myers, FL is seeking a Patient Access Nurse to coordinate referrals and admissions, ensuring a smooth transition to hospice services. The role requires RN licensure in Florida and the ability to educate families about services and benefits.

The position features a 3-12 hour shift schedule with every other weekend rotation and a $15,000 sign‑on bonus for qualified candidates. Some travel to partnering facilities may be required.

Qualifications

• Associate degree required; Bachelor’s degree preferred; RN license (Florida) required.
• CPR certification; CHPN preferred, within 2 years of hire or 1 year after transfer.
• Strong computer skills; able to document in EMR; valid driver's license.

Responsibilities

• Coordinate referral and admission process for smooth transition to hospice services.
• Meet with physicians and facilities to maintain open communications.
• Provide information on Avow services and hospice benefits; collect necessary documentation.

Skills

RN,

Patient access

Communication

Education

Associate degree in nursing

Bachelor's degree (preferred)

Tools

EPIC EMR

Job description

Job Details: Job Location: Avow Lee County - Fort Myers, FL, Salary Range: $64000.00 - $72000.00Salary, Our Patient Access Nurses are key to providing education and support to patients and families for a smooth admissions process. This is a great role representing the highest quality and care for hospice patients in our community! The schedule is 3-12 hour shifts and an every other weekend rotation. This position is based in Lee County. There is a $15,000 Sign On Bonus for qualified candidates!

Job Summary

Coordinates and completes the referral and admission process to ensure patients smoothly transition to hospice services.

Essential Job Functions

• Routinely meets individual goals, and assists the team in meeting departmental goals set by the Director of Business Development.
• Notifies referral sources of changes in processes or procedures.
• Meets with physicians and healthcare facilities routinely to maintain open communications.
• Develops and maintains good working relationships with physicians, hospital and nursing home staff and other referring agencies.
• Provides accurate information on Avow services and hospice benefits.
• Obtains appropriate documentation from referring physicians.
• Assesses the physical and emotional needs of the patient/family and provides the framework from which the comprehensive care plan is developed.
• Completes comprehensive assessment of patient/family needs at the time of admission.
• Provides emotional support for the patient/family during the referral process.
• Identifies patient/family educational needs and develops a teaching plan as needed.
• Provides patient care as needed including catheter insertion, wound care, personal care.
• Coordinates the hospital discharges as needed to support the clinical liaisons.
• Assesses the need for medical supplies, medications and durable medical equipment.
• Obtains health insurance and Medicare/Medicaid information. Submits to Billing Specialist for verification. Reviews billing procedure with patient/family prior to admit and answers related questions.
• Initiates process and documentation of the physician certification of terminal illness.
• Completely documentation in the EMR at point of care.
• Communicates with the Patient Access Specialists to keep them updated on who is admitted and their availability.
• Collaborates/communicates any special needs/situations within the family, home environment.
• Maintains a documented tickler file to follow up with all prospective clients that are not admitted.
• Is available for holiday, on-call, weekend, illness and vacation coverage as needed.
• Performs other duties as assigned by the Patient Access Manager or designee.

Core Values

Innovation:
We embrace change and are always looking at creative ways to solve problems and serve new populations.

Integrity:
We are honest, hardworking, fiscally responsible professionals driven solely by the well-being of our patients, their loved ones, and the communities we serve.

Collaboration:
We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.

Celebration:
We believe in the importance of celebrating life and relationships.

Education:
We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.

Qualifications

Education/Experience: Associate degree required; Bachelor's degree (B.A.) from four-year college or university preferred; Graduate from accredited school of nursing.

Certificates, Licenses, Registrations: Valid driver’s license Florida Registered Nurse License CPR certification CHPN preferred, required within two years of hire or 1 year after transfer into position.

Computer Skills: Strong computer skills including database software and general knowledge of e-mail/Outlook. Ability to work and document within an electronic medical record.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Language Skills: Effective communication skills of reading, writing, and speaking in English.

Math Skills: Math skills including addition, subtraction, multiplication, division, and percentages/fractions.

Physical Demands

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee may be required to sit, stand, walk, and reach with hands and arms, use hands to finger, handle, or feel. The employee may be required to stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 50 pounds. Employee may also be required to see, hear, and talk.

Work Environment

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee may be exposed to outside weather conditions. The noise level in the work environment is usually moderate. Field evaluations involve driving to patient homes.

Compensation and Benefits

This is only a summary of our employee benefits; it is subject to change.

• Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSA
• Supplemental Benefits (hospital confinement, accident and/or cancer)
• Dental insurance
• Vision Insurance
• Life and accidental death/dismemberment insurance (company paid)
• Long term care insurance (company paid)
• Retirement savings plan (TSA/403(b) matching program)
• Short and long term disability insurance (company paid)
• LegalShield (identity protection and more)
• Bereavement leave for family and pets
• Direct deposit
• Credit union availability
• Employee Assistance Program
• Paid time off
• Mileage reimbursement
• In-house continuing education opportunities
• Discounted membershipat local area Fitness Center
• Tuition reimbursement
• Other employer-sponsored activities

Avow is a TobaccoFree Organization which includes but is not limited to cigarettes, electronic cigarettes, vaping, cigars, cigarillos, pipes, chewing tobacco, snuff, dip, and loose tobacco smoked via pipe or hookah. And due to the above, Avow will only hire Nicotine Free individuals.