PATIENT ACCESS NURSE (Admissions Team)

Avow Hospice; Naples (FL); On-site; USD 46,838 - 53,726; Full time

Benefits offered by this job

Sign-on bonus $5,000

Medical insurance (PPO)

Dental insurance

Vision Insurance

Retirement savings plan (403(b))

Paid time off

Continuing education opportunities

Job summary

Avow Hospice in Naples, FL is seeking a Patient Access Nurse to coordinate referrals and admissions, educating families for a smooth transition to hospice services. The role involves collaborating with physicians, hospital and nursing home staff, and the billing team to ensure correct documentation and benefits.

The schedule features 3-12 hour shifts with every other weekend, and a $5,000 sign-on bonus for qualified candidates. Strong communication and compassionate care are essential.

Qualifications

• Active Florida RN license with CPR certification required.
• Graduate from an accredited school of nursing; CHPN preferred.
• Associate degree in nursing required; Bachelor's preferred.

Responsibilities

• Coordinate referral and admission processes for smooth hospice transitions.
• Educate patients/families and obtain required documentation.
• Communicate with physicians, facilities, and billing to support admissions.

Skills

RN Licensure

CPR Certification

CHPN Preferred

Education

Associate degree in Nursing

Bachelor's degree preferred

Job description

Job Details

Job Location: Avow Collier County - Naples , FL 34105

Salary Range: $34.00 - $39.00 Hourly

Our Patient Access Nurses are key to providing education and support to patients and families for a smooth admissions process. This is a great role representing the highest quality and care for hospice patients in our community! The schedule is 3-12 hour shifts and an every other weekend rotation.

There is a $5,000 Sign On Bonus for qualified candidates!

Job Summary

Coordinates and completes the referral and admission process to ensure patients smoothly transition to hospice services.

Essential Job Functions

• Routinely meets individual goals, and assists the team in meeting departmental goals set by the Director of Business Development.
• Notifies referral sources of changes in processes or procedures.
• Meets with physicians and healthcare facilities routinely to maintain open communications.
• Develops and maintains good working relationships with physicians, hospital and nursing home staff and other referring agencies.
• Provides accurate information on Avow services and hospice benefits.
• Obtains appropriate documentation from referring physicians.
• Assesses the physical and emotional needs of the patient/family and provides the framework from which the comprehensive care plan is developed.
• Completes comprehensive assessment of patient/family needs at the time of admission.
• Provides emotional support for the patient/family during the referral process.
• Identifies patient/family educational needs and develops a teaching plan as needed.
• Provides patient care as needed including catheter insertion, wound care, personal care.
• Coordinates the hospital discharges as needed to support the clinical liaisons.
• Assesses the need for medical supplies, medications and durable medical equipment.
• Obtains health insurance and Medicare/Medicaid information. Submits to Billing Specialist for verification. Reviews billing procedure with patient/family prior to admit and answers related questions.
• Initiates process and documentation of the physician certification of terminal illness.
• Completes documentation in the EMR at point of care.
• Communicates with the Patient Access Specialists to keep them updated on who is admitted and their availability.
• Collaborates/communicates any special needs/situations within the family, home environment.
• Maintains a documented tickler file to follow up with all prospective clients that are not admitted.
• Is available for holiday, on-call, weekend, illness and vacation coverage as needed.
• Performs other duties as assigned by the Patient Access Manager or designee.

Core Values

• Innovation: We embrace change and are always looking at creative ways to solve problems and serve new populations.
• Integrity: We are honest, hardworking, fiscally responsible professionals driven solely by the well-being of our patients, their loved ones, and the communities we serve.
• Collaboration: We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community.
• Celebration: We believe in the importance of celebrating life and relationships.
• Education: We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.

Qualifications Education/Experience

Associate degree required; Bachelor's degree (B.A.) from four-year college or university preferred; Graduate from accredited school of nursing.

Certificates, Licenses, Registrations

Valid driver’s license Florida Registered Nurse License CPR certification CHPN preferred, required within two years of hire or 1 year after transfer into position.

Computer Skills

Strong computer skills including database software and general knowledge of e-mail/Outlook. Ability to work and document within an electronic medical record.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Language Skills

Effective communication skills of reading, writing, and speaking in English.

Math Skills

Math skills including addition, subtraction, multiplication, division, and percentages/fractions.

Physical Demands

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee may be required to sit, stand, walk, and reach with hands and arms, use hands to finger, handle, or feel. The employee may be required to stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 50 pounds. Employee may also be required to see, hear, and talk.

Work Environment

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee may be exposed to outside weather conditions. The noise level in the work environment is usually moderate. Field evaluations involve driving to patient homes.

Compensation and Benefits

• Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSA
• Supplemental Benefits (hospital confinement, accident and/or cancer)
• Dental insurance
• Vision Insurance
• Life and accidental death/dismemberment insurance (company paid)
• Long term care insurance (company paid)
• Retirement savings plan (TSA/403(b) matching program)
• Short and long term disability insurance (company paid)
• LegalShield (identity protection and more)
• Bereavement leave for family and pets
• Direct deposit
• Credit union availability
• Employee Assistance Program
• Paid time off
• Mileage reimbursement
• In-house continuing education opportunities
• Discounted membership at local area Fitness Center
• Tuition reimbursement
• Other employer-sponsored activities

Avow is a Tobacco Free Organization which includes but is not limited to cigarettes, electronic cigarettes, vaping, cigars, cigarillos, pipes, chewing tobacco, snuff, dip, and loose tobacco smoked via pipe or hookah. And due to the above, Avow will only hire Nicotine Free individuals.