Health Information Clerk III - Medical Records Expert

Commonwealth of Massachusetts; Worcester (MA); On-site; USD 49,000 - 64,000; Full time

Job summary

Massachusetts Department of Mental Health’s Worcester Recovery Center and Hospital seeks a Clerk III for the Health Information Department. Responsibilities include answering phones, routing messages, maintaining Medical Records, data entry, and related clerical tasks in a 37.50 hour work week, Monday–Friday, 9:00 AM–5:00 PM.

The role requires strong policy knowledge, accuracy in filing, and clear communication with staff.

Qualifications

• Read, comprehend and explain WRCH policies, Joint Commission and CMS standards and HIPAA policies.
• Communicate respectfully and effectively, both orally and in writing.
• Maintain accurate records.
• Concentrate on detailed work in a busy inpatient environment.
• File and work accurately with names, numbers and symbols.

Responsibilities

• Answer telephone calls and route messages as needed.
• Maintain and organize Medical Records and CORIs per policy.
• Enter client status changes into medical record databases and generate census reports.
• Discharge record analysis and concurrent record review.
• Retrieve records from warehouse storage and manage filing.

Skills

Communication

Record keeping

Attention to detail

Filing accuracy

Policy comprehension

Job description

Massachusetts Department of Mental Health’s Worcester Recovery Center and Hospital seeks a Clerk III for the Health Information Department. Responsibilities include answering phones, routing messages, maintaining Medical Records, data entry, and related clerical tasks in a 37.50 hour work week, Monday–Friday, 9:00 AM–5:00 PM.

The role requires strong policy knowledge, accuracy in filing, and clear communication with staff.