Health Home Outreach & Enrollment Coordinator

Heartshare Human Services Of New York; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(B) retirement plan

EAP

Job summary

HeartShare Human Services of New York is seeking a Health Home Outreach Coordinator to develop and maintain referral partnerships and support enrollment growth for AHH and CHH programs in Brooklyn, NY. The role conducts community-based outreach, builds healthcare and social service relationships, and guides eligible individuals through enrollment processes.

Position requires a high school diploma or GED, with preferred associate degree in related fields.

Qualifications

• High school diploma or GED required; Associate degree in human services, social services, healthcare, business, communications, or related field preferred.
• Experience in community outreach, care management, healthcare, behavioral health, social services, enrollment, recruitment, or relationship development preferred.
• Strong relationship-building skills to sustain partnerships with providers and community organizations.
• Ability to conduct frequent field-based outreach and maintain documentation.

Responsibilities

• Collaborate with Health Home leadership to develop referral partnerships.
• Develop relationships with hospitals, schools, community organizations, shelters, and HeartShare programs.
• Conduct proactive outreach through field visits, events, calls, and electronic communication.
• Engage prospective members and explain Health Home services and enrollment steps.
• Maintain an active referral and outreach pipeline and follow up with partners.
• Track outreach activities, lead status, enrollment progress, and outcomes.
• Deliver presentations about Health Home services, eligibility, and referral processes.
• Identify barriers to referral and work with staff to resolve them.

Skills

Relationship-building

Field outreach

Communication skills

Presentation skills

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

HeartShare Human Services of New York is seeking a Health Home Outreach Coordinator to develop and maintain referral partnerships and support enrollment growth for AHH and CHH programs in Brooklyn, NY. The role conducts community-based outreach, builds healthcare and social service relationships, and guides eligible individuals through enrollment processes.

Position requires a high school diploma or GED, with preferred associate degree in related fields.