Health Coordinator

Innovative Systems Group; Albuquerque (NM); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a dedicated individual for a remote position in Albuquerque, NM. The role involves educating members about medical management programs and providing essential support to clinicians. Ideal candidates will have experience in managed care systems and strong communication skills. This position requires living in the Albuquerque area for occasional in-office meetings and training. Join us to make a meaningful impact in healthcare management.

Qualifications

• 2 years' experience with automated systems or 3 years' experience with managed care systems.
• Knowledge of medical terminology and managed care claims systems.

Responsibilities

• Contact members to inform and educate them on medical management programs.
• Conduct research, perform data entry, and respond to member inquiries.
• Support clinicians in the Medical Management department.

Skills

Customer service skills

Verbal communication

Written communication

PC proficiency

Education

1 year of college

College courses in computer science or medical field

Tools

Microsoft Office

Job description

Contract: 2025-06-02 to 2025-11-03

Remote position in New Mexico.

Note: Candidates need to live in Albuquerque area as they will be required to go in the office for trainings, meetings or if any connectivity issues arise.

This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities.

JOB REQUIREMENTS

• 1 year of college and 2 years' experience with automated systems, OR 3 years' experience with automated systems.
• 1 year experience with managed care system(s).
• Experience coordinating member needs, providing assistance to members, and analyzing member needs.
• Knowledge of medical terminology.
• Knowledge of managed care claims systems.
• PC proficiency including Microsoft Office applications.
• Customer service skills.
• Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.

PREFERRED JOB REQUIREMENTS

• College courses in computer science or the medical field.