Community Health Worker (W@H Upstate, SC)

BlueCross BlueShield of South Carolina; South Carolina; Remote; USD 40,000 - 53,000; Full time

Job summary

Join a leading healthcare company as a Community Health Worker, where you'll build vital relationships in the community to enhance population health. This fully remote role requires a strong commitment to member engagement and support, making a real impact in healthcare delivery.

Benefits

401(k) retirement savings plan with company match

Subsidized health plans and free vision coverage

Paid annual leave

Nine paid holidays

Tuition assistance

Continuing education funds

Qualifications

• 3 years of work experience including 1 year of community involvement or customer service experience.
• Understanding of Medicaid programs and community resources.

Responsibilities

• Provides guidance and support for members through home visits.
• Develops strategic partnerships in the community for outreach.
• Advocates for members by providing health resources.

Skills

Communication

Attention to Detail

Customer Service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Community Health Worker (W@H Upstate, SC)

Community Health Worker (W@H Upstate, SC)

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Summary

We are currently hiring for a Community Health Worker to join BlueCross BlueShield of South Carolina. In this role as a Community Health Worker, you will serve as a member of the care model team enabling population health in the community by building trust and vital relationships with residents of assigned neighborhoods. Serves as a liaison between members, providers, community programs/agencies and the clinical care team to optimize member engagement and progress toward desired health outcomes. Collaborates with care management team, and other functional areas as needed.

Summary

We are currently hiring for a Community Health Worker to join BlueCross BlueShield of South Carolina. In this role as a Community Health Worker, you will serve as a member of the care model team enabling population health in the community by building trust and vital relationships with residents of assigned neighborhoods. Serves as a liaison between members, providers, community programs/agencies and the clinical care team to optimize member engagement and progress toward desired health outcomes. Collaborates with care management team, and other functional areas as needed.

Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future.

Description

Logistics & Location

This position is full time (40 hours/week) Monday-Friday (8-hour shift) from 8:00am-4:30pm or 8:30am – 5:00pm and will be fully remote. Our ideal candidate must reside in The Upstate of South Carolina.

What You Will Do

• Provides guidance and support for members through home visits and support of care coordination programs. Develops strategic partnerships in the community to support community outreach and referrals. Establishes peer-to-peer relationship to function as a link between the community and the company. Advocates for members by staying current of community resources and provides resources to members to improve their health knowledge, self-sufficiency, and to help them understand their health condition(s) to develop strategies.
• Assists with engagement, onboarding, and facilitating referrals and enrollment related to appropriate clinical care programs. Serves as a conduit between the members, providers, and designated clinical care team members.
• Supports and promotes programs through participation in community events. Coordinates meetings for community health workers to communicate and share best practices.
• Provides service to members. Comprehends the various cultural and linguistic needs of the Medicaid population, knowledge of the various health and social services available in the assigned region with emphasis on services offered by community-based organizations.
  
  

To Qualify For This Position, You Will Need

• High School Diploma or equivalent.
• 3 years of work experience including 1 year of community involvement or customer service experience.
• Understanding of the basic principles of Medicaid programs.
• Knowledge of community resources and programs.
• Demonstrated a positive, helpful, service orientation.
• Strong oral and written communication skills.
• Ability to handle confidential or sensitive information with discretion.
• Attention to detail and the ability to work independently and handle multiple demands and balance multiple priorities in a fast-paced environment.
• Comfortable conducting home visits.
• Microsoft Office.
• Required Licenses and Certificates: Community Health Worker certification within 6 months.
  
  

What We Prefer

• Currently holds a Community Health Worker certification.
  
  

What We Can Do For You

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.
  
  

What To Expect Next

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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