Health Compliance Associate II or Senior Associate

PPL Corporation; Allentown (Lehigh County); On-site; USD 60,000 - 75,000; Full time

Job summary

PPL Corporation is seeking a DOT Associate to support drug and alcohol testing programs and FMCSA compliance across regulatory files. This role emphasizes accuracy, timely audits, and cross-functional coordination within the Health Compliance team.

The position requires an Associate's degree with relevant experience and offers exposure to multiple platforms, audits, and policy enforcement in a regulated utility environment.

Qualifications

• Associate's degree plus 2 years of relevant work experience, or an equivalent combination of education and relevant work experience.
• Associate's degree plus 3 years of relevant work experience, or Bachelor's degree plus 1 year of relevant work experience, or high school diploma plus 5 years of relevant work experience.
• Additional required qualifications include: Strong ability to manage data from multiple platforms and sources.
• Customer service experience in fast-paced environments.
• High attention to detail with strong organizational skills.
• Ability to multitask and work independently with minimal supervision.
• Team-oriented with the ability to collaborate effectively across departments.
• Proficiency in Microsoft Teams, SharePoint, Excel, Outlook, Word, and Adobe Professional.

Responsibilities

• Support DOT drug and alcohol testing program.
• Ensures DOT physical process is being followed.
• Monitors DQF renewal deadline processes.
• Notifies leadership of third-party vendor issues.
• Conduct audit process of random testing pools and ensure timely completion of all tests.
• Assist in Kentucky and Rhode Island PHMSA quarterly audits ensuring testing pools are correct.
• Assist in investigations and resolutions of compliance issues related to drug and alcohol testing.
• Assist Health Compliance leaders with ensuring annual reasonable suspicion training for supervisors and employees.
• Assist with audit and maintain driver qualification files to ensure alignment with FMCSA standards.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Data management

Customer service

Attention to detail

Multitasking

Team collaboration

MS Teams

SharePoint

Excel

Outlook

Word

Adobe Professional

Education

Associate's degree

Bachelor's degree

High school diploma

Tools

Microsoft Teams

SharePoint

Excel

Outlook

Word

Adobe Professional

Job description

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net‑zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

This role supports the company's dedication to safety, regulatory compliance, and operational excellence. At the direction of Health Compliance leaders, the DOT Associate will fulfill the established processes for the DOT drug and alcohol testing program and driver qualification files, ensuring required documentation is received and maintained for federal and state regulations, this position plays a critical role in reducing risks while maintaining workforce efficiency.

Responsibilities

• Support DOT drug and alcohol testing program
• Ensures DOT physical process is being followed
• Monitors DQF renewal deadline processes.
• Notifies leadership of third-party vendor issues
• Conduct audit process of random testing pools and ensure timely completion of all tests.
• Conducts process for KY and RI PHMSA quarterly audits ensuring testing pools are correct.
• Assist in investigations and resolutions of compliance issues related to drug and alcohol testing.
• Assist Health Compliance leaders with ensuring technical training provides annual reasonable suspicion training for supervisors and employees.
• Assist with conducting clearinghouse federal database queries and employer history checks for drug and alcohol compliance.
• Assist with audit and maintain driver qualification files to ensure alignment with FMCSA standards.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Required Education and Experience

Associate P2: Associate's degree plus 2 years of relevant work experience, or an equivalent combination of education and relevant work experience.

Associate P3: Associate's degree plus 3 years of relevant work experience, or Bachelor's degree plus 1 year of relevant work experience, or high school diploma plus 5 years of relevant work experience.

Additional required qualifications include:

• Strong ability to manage data from multiple platforms and sources.
• Customer service experience in fast-paced environments.
• High attention to detail with strong organizational skills.
• Ability to multitask and work independently with minimal supervision.
• Team-oriented with the ability to collaborate effectively across departments.
• Proficiency in Microsoft Teams, SharePoint, Excel, Outlook, Word, and Adobe Professional.

Required Experience

No additional required experience listed.

Preferred Qualifications

• At least one year of experience working with DOT drug and alcohol testing programs or FMCSA compliance regulations.
• Experience in auditing processes and compliance reporting.
• Strong analytical, problem-solving, and decision-making skills.