Health Commerce MD: Digital Transformation Leader

VML; Kansas City (MO); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

401k match

Paid time off

Job summary

VML Health is seeking a Managing Director, Account Management to lead a landmark direct-to-consumer healthcare platform engagement. You will serve as the executive business and delivery partner to client leadership, orchestrating complex enterprise commerce architectures, digital experience design, and end-to-end platform realization.

You are a proven digital and commerce leader with healthcare familiarity, combining strategic vision with hands-on delivery across technology, CX, data, and

Qualifications

• 10-12+ years of progressive client engagement or digital consulting experience.
• Experience building, launching, and managing complex direct-to-consumer (DTC) digital platforms.
• Health/Life Sciences sector fluency with healthcare experience.
• Strong executive presence, negotiation, and presentation skills.

Responsibilities

• Act as trusted senior-level advisor to client executives, aligning digital and platform capabilities with growth goals.
• Oversee direction and delivery of a flagship enterprise-scale health platform.
• Coordinate across enterprise technology, systems architecture, CX, data, and creative teams.
• Manage commercial accountability and drive account growth over multi-year engagements.
• Establish governance, risk mitigation, and quality assurance across delivery.

Skills

Digital commerce leadership

Executive stakeholder management

Healthcare experience

Strategic partnerships

Job description

VML Health is seeking a Managing Director, Account Management to lead a landmark direct-to-consumer healthcare platform engagement. You will serve as the executive business and delivery partner to client leadership, orchestrating complex enterprise commerce architectures, digital experience design, and end-to-end platform realization.

You are a proven digital and commerce leader with healthcare familiarity, combining strategic vision with hands-on delivery across technology, CX, data, and