Managing Director, Healthcare DTC Commerce & Growth

Wundermanthompson; Kansas City (MO); On-site; USD 180,000 - 320,000; Full time

Job summary

VML Health is seeking a Managing Director, Account Management to lead a landmark healthcare commerce platform engagement. You will serve as executive partner to client leadership, orchestrating digital experience design and end-to-end platform realization.

You bring a strong consumer health and digital/commerce background, with the ability to guide multi-disciplinary teams across technology, CX, data, and creative—driving delivery quality and business impact.

Qualifications

• Proven digital & commerce leadership across complex platforms.
• Credible health-sector communication with senior leaders.
• Strong systems thinking bridging business, brand, and tech.
• Agile execution with high-impact team environments.
• Track record of aligning stakeholders and delivering outcomes.

Responsibilities

• Executive Client Partnership: advise client stakeholders and align digital, commerce, and platform capabilities with growth objectives.
• Commerce Platform Leadership: direct strategy, health platform delivery, and operational health.
• Cross-Functional Orchestration: coordinate enterprise technology, CX, data, and creative teams to align roadmaps.
• Business Growth & Commercial Management: own profitability and explore growth opportunities within a major engagement.
• Delivery Excellence & Quality Assurance: establish governance and communications to ensure platform reliability.
• Strategic Practice & Capability Evolution: work with leadership to elevate health platform capabilities.
• Talent Leadership & Culture: mentor account teams and foster a culture of accountability.

Skills

Digital leader

Health communicator

Systems thinker

Agile operator

Collaborative leader

Job description

VML Health is seeking a Managing Director, Account Management to lead a landmark healthcare commerce platform engagement. You will serve as executive partner to client leadership, orchestrating digital experience design and end-to-end platform realization.

You bring a strong consumer health and digital/commerce background, with the ability to guide multi-disciplinary teams across technology, CX, data, and creative—driving delivery quality and business impact.