Executive MD, Digital Health & Commerce Platform

Wundermanthompson; New York (NY); On-site; USD 260,000 - 380,000; Full time

Job summary

VML is seeking a Managing Director, Account Management to lead a landmark, multi-year DTC healthcare commerce platform engagement on behalf of senior client leadership. You will drive complex enterprise architectures, end-to-end platform realization, and trusted partnerships across technology, CX, data, and creative teams.

You will oversee profitability, delivery quality, and strategic capability evolution while mentoring talent and advocating for rigorous governance, risk management, and

Qualifications

• 10-12+ years of progressive client engagement, account leadership, or digital consulting experience.
• Demonstrated experience building, launching, and managing complex commerce and direct-to-consumer (DTC) digital platforms.
• Sector fluency in Health.

Responsibilities

• Act as the trusted, senior-level advisor to client executive stakeholders, aligning digital, commerce, and platform capabilities to meet growth goals.
• Oversee the strategic direction, operational health, and end-to-end delivery of a flagship health platform.
• Coordinate across enterprise technology, systems architecture, software engineering, CX, data and creative to align roadmaps and ensure flawless delivery.
• Own commercial accountability, profitability, and operational performance for a major multi-year engagement, identifying opportunities to expand capabilities.
• Establish rigorous governance frameworks and executive communications to mitigate risk and guarantee platform performance and reliability.
• Collaborate with agency leadership to elevate health platform capabilities with best practices from top digital consultancies.
• Mentor account management talent and foster a culture of accountability and creative bravery.

Skills

Digital leadership

Commerce leadership

Healthcare knowledge

Executive presence

Stakeholder management

Job description

VML is seeking a Managing Director, Account Management to lead a landmark, multi-year DTC healthcare commerce platform engagement on behalf of senior client leadership. You will drive complex enterprise architectures, end-to-end platform realization, and trusted partnerships across technology, CX, data, and creative teams.

You will oversee profitability, delivery quality, and strategic capability evolution while mentoring talent and advocating for rigorous governance, risk management, and