Health Center Supervisor-Pea Ridge

Valley Health Systems, Inc.; East Pea Ridge (WV); On-site; USD 52,000 - 78,000; Full time

Job summary

Valley Health Systems, Inc. seeks a Health Center Supervisor to oversee daily health center operations, optimize patient flow, and supervise front-office and clinical support staff.

You will address day-to-day concerns, support staff development, and work with providers and leadership to maintain high-quality patient care. Responsibilities include ensuring staffing coverage, coaching staff, enforcing policies, and promoting exceptional patient service in a fast-paced, team-focused environment.

Qualifications

• WV LPN or RN licensure required.
• 2+ years of healthcare management experience required.
• Supervisory/team lead or healthcare operations experience preferred.
• Knowledge of patient scheduling, workflow coordination, and staff management.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with EHR systems, scheduling software, and Microsoft Office.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Oversee daily health center operations and patient flow.
• Supervise and support front-office and clinical support staff.
• Assign tasks, monitor productivity, and address workflow issues.
• Approve timecards, monitor attendance, and reinforce policies and procedures.
• Train and coach staff to promote performance and professional development.
• Ensure appropriate staffing coverage and assist during staffing shortages.
• Promote exceptional patient service and a positive team environment.
• Support quality, compliance, and organizational initiatives.
• Maintain HIPAA compliance and adhere to company policies.

Skills

Leadership

Communication

Organizational skills

Problem solving

Staff management

Scheduling coordination

Teamwork

Fast-paced environment

Education

WV LPN or RN licensure

Tools

EHR systems

Scheduling software

Microsoft Office

Job description

The Health Center Supervisor oversees daily health center operations, ensuring efficient workflows, excellent patient service, and effective staff utilization. This role provides direct supervision to front-office and clinical support staff, addresses day-to-day operational concerns, supports employee development, and works closely with providers and leadership to maintain high-quality patient care and operational excellence.

Key Responsibilities

• Oversee daily health center operations and patient flow.
• Supervise and support front-office and clinical support staff.
• Assign tasks, monitor productivity, and address workflow issues.
• Approve timecards, monitor attendance, and reinforce policies and procedures.
• Train and coach staff to promote performance and professional development.
• Ensure appropriate staffing coverage and assist during staffing shortages.
• Promote exceptional patient service and a positive team environment.
• Support quality, compliance, and organizational initiatives.
• Maintain HIPAA compliance and adhere to company policies.

Qualifications

• WV LPN or RN licensure required.
• 2+ years of healthcare management experience required.
• Previous supervisory, team lead, or healthcare operations experience preferred.
• Knowledge of patient scheduling, workflow coordination, and staff management.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with EHR systems, scheduling software, and Microsoft Office.
• Ability to work effectively in a fast-paced, team-oriented environment.

Monday-Friday 8:00am-4:30pm

Hours may vary based on site needs.