Health Center Manager: Lead Team, Elevate Care

Planned Parenthood of Maryland Inc.; Easton (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and AD&

AD&D insurance

PTO and Holidays

401(k) Retirement Plan

Flexible Spending Account

Job summary

Planned Parenthood of Maryland is seeking an Operations-focused Health Center Manager for our Easton location. This hands-on leader will supervise a 5–10 person team, ensure efficient patient flow, and drive revenue-cycle goals with strong service standards.

The role emphasizes community outreach, OSHA/Title X compliance, and delivering affordable, high-quality care. A Bachelor’s degree and 3+ years of supervisory experience are required.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, Public Health, or related field.
• Minimum 3 years of progressive supervisory or management experience in ambulatory healthcare.
• Experience leading teams of 5–10 employees and managing day-to-day clinical operations.
• Current CPR certification, valid driver’s license and reliable transportation.
• Preferred: experience in reproductive health, OB/GYN, or family planning.

Responsibilities

• Lead and coach a staff of 5–10 employees, fostering an inclusive, high-morale environment.
• Manage patient and staff schedules, daily cash balancing, inventory, and revenue cycle goals.
• Ensure strict compliance with OSHA, Title X, and Medicaid/Medicare regulations.
• Monitor patient surveys and support service recovery to maintain a positive patient experience.

Education

Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field

3+ years supervisory/management experience in ambulatory healthcare

Experience leading teams of 5–10 employees

CPR Certification

Valid driver's license and reliable transportation

Experience in reproductive health/OB-GYN or clinical management (preferred)

Tools

Electronic Health Records (EHR)

Job description

Planned Parenthood of Maryland is seeking an Operations-focused Health Center Manager for our Easton location. This hands-on leader will supervise a 5–10 person team, ensure efficient patient flow, and drive revenue-cycle goals with strong service standards.

The role emphasizes community outreach, OSHA/Title X compliance, and delivering affordable, high-quality care. A Bachelor’s degree and 3+ years of supervisory experience are required.