Health Care Office Assistant

Nest Foundation Inc; Westminster (MD); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Job summary

Nest Foundation Inc in Westminster, MD is seeking a motivated Healthcare Office Assistant to join our team. You will support daily office operations, greet patients, schedule appointments, and help maintain confidential medical records in a fast-paced health-focused setting.

The role emphasizes strong communication, organization, and multitasking skills, with familiarity in EHR or practice management software and basic billing tasks. Join a dedicated team focused on compassionate care.

Qualifications

• Excellent communication, organizational, and multitasking skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• HIPAA knowledge and patient privacy understanding.

Responsibilities

• Greet and assist patients, clients, and visitors professionally.
• Schedule and confirm appointments for clinical or administrative staff.
• Answer and direct calls, emails, and other correspondence.
• Maintain and update patient records with HIPAA compliance.
• Process intake forms and insurance information accurately.
• Coordinate with healthcare providers to ensure smooth daily operations.
• Handle basic billing inquiries and co-pays as needed.

Skills

Communication

Organization

Multitasking

Education

High school diploma or GED

Associate degree or medical office certification

Tools

Microsoft Office Suite

Job description

Benefits:

• Employee discounts
• Opportunity for advancement

About the Role:

Nest Foundation Inc is looking for a motivated and compassionate Healthcare Office Assistant to join our team in Westminster, MD! This is a fantastic opportunity to make a meaningful impact by supporting the daily operations of a health-focused organization. If you thrive in a fast-paced environment and have a passion for helping others, we want to hear from you!

Responsibilities:

• Greet and assist patients, clients, and visitors in a professional and welcoming manner
• Schedule and confirm appointments, managing calendars for clinical or administrative staff
• Answer and direct incoming phone calls, emails, and other correspondence
• Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA compliance)
• Process intake forms, insurance information, and other required documentation
• Coordinate with healthcare providers and staff to ensure smooth daily office operations
• Handle billing inquiries, co-pays, and basic medical billing tasks as needed

Requirements:

• High school diploma or GED required; associate's degree or medical office certification preferred
• Prior experience in a healthcare (CNA/CMT), medical or clinical office setting is a plus
• Familiarity with Electronic Health Records (EHR) or practice management software
• Strong knowledge of HIPAA regulations and patient privacy standards
• Excellent communication, organizational, and multitasking skills
• Compassionate, professional demeanor with a patient-centered approach
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

About Us:

Nest Foundation Inc is a dedicated Adult Day Care organization based in Westminster, MD, committed to providing essential support and services to the communities we serve. Our team is driven by a shared mission to improve lives and foster well-being for every individual we work with. We pride ourselves on a collaborative, supportive work culture where every team member is valued and empowered to grow.