Health Care Coordinator: Patient Access & Care Coordination

Baylor Scott & White Health; Belton (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO

Job summary

Baylor Scott & White Health is seeking a Health Coordinator 1 to support continuity of care by helping patients access services and resources throughout their healthcare journey. The role involves coordinating appointments, supporting care plans, and communicating with patients, providers, and care teams to ensure a positive experience.

The ideal candidate is dependable, communicates effectively, and demonstrates a commitment to customer service.

Qualifications

• Possess a high school diploma, GED, or equivalent education.
• Have under (1) one year of relevant professional experience.

Responsibilities

• Coordinate appointments and follow-up to support continuity of care.
• Collaborate with providers and interdisciplinary teams to connect patients with services.
• Deliver excellent customer service by scheduling, answering questions, and assisting with paperwork.
• Provide patient education and telephone outreach to encourage engagement and adherence to care plans.
• Help manage transitions of care between hospital, home, and primary care providers.

Skills

Customer service

Scheduling coordination

Communication

Team collaboration

Education

High school diploma or GED

Tools

Scheduling software

Job description

Baylor Scott & White Health is seeking a Health Coordinator 1 to support continuity of care by helping patients access services and resources throughout their healthcare journey. The role involves coordinating appointments, supporting care plans, and communicating with patients, providers, and care teams to ensure a positive experience.

The ideal candidate is dependable, communicates effectively, and demonstrates a commitment to customer service.