Patient Care Coordinator — No Overnight Hours, Paid Training

Planned Parenthood of Northern New England; Rutland (VT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

No overnight hours

Paid Training for In-Demand Clinical技能

Travel Mileage Reimbursement

Collaborative Work Environment

Gain experience with EPIC

Make a Difference! - direct community-

Experience using EPIC

Diverse and inclusive workplace

Job summary

Planned Parenthood of Northern New England (PPNNE) seeks a Health Care Associate (HCA) to be the first point of contact for patients, performing administrative duties and basic clinical tasks in our Portland, ME health centers.

The role emphasizes high-quality customer service, patient-centered care, and teamwork with the health center staff. Full-time hours and competitive benefits support professional growth and community impact.

Qualifications

• Diversity, equity and inclusion commitment in healthcare settings.
• Customer service-focused approach to patient interactions.
• Knowledge of services provided by Planned Parenthood of Northern New England (PPNNE).
• Flexibility, initiative, creative thinking, and willingness to learn and assist in diverse roles.

Responsibilities

• Greet and assist patients with check-ins and check-outs and answer questions about visits.
• Assist patients with insurance, payments, scheduling and eligibility for state-funded plans.
• Handle calls, scheduling, records, and clinic procedures.
• Maintain patient flow and keep spaces clean and organized.
• Take vital signs, draw blood, give injections, and assist with lab tests.
• Provide patient education and counseling and obtain informed consent.
• Use the Electronic Health Record (EHR) system for documentation and support clinicians.
• Maintain clean, stocked exam rooms and assist with clinical tasks after training.

Education

High School Degree or Equivalent

Job description

Planned Parenthood of Northern New England (PPNNE) seeks a Health Care Associate (HCA) to be the first point of contact for patients, performing administrative duties and basic clinical tasks in our Portland, ME health centers.

The role emphasizes high-quality customer service, patient-centered care, and teamwork with the health center staff. Full-time hours and competitive benefits support professional growth and community impact.