Health Benefits Counselor & Enrollment Specialist

St Johns Community Health; Gardena (CA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Free Medical, Dental & Vision

13 Paid Holidays + PTO

Life Insurance, EAP

Tuition Reimbursement

Flexible Spending Account

Continued workforce development &培训

Succession plans & growth within

Job summary

St. John's Community Health in Gardena, CA, is seeking a Benefits Counselor Floater to assist elder and disabled Medicare beneficiaries with health insurance enrollment.

This regular full-time position coordinates with Medi-Cal, Covered CA, and local programs to enroll patients and support families and caregivers. The role requires EHR and PMS experience, strong interpersonal skills, and the ability to thrive in a fast-paced environment.

Qualifications

• High School Diploma required.
• Familiar with Medi-Cal, Covered CA.
• Two years CAA experience preferred.
• EHR- Electronic Health Record required.
• PMS- Practice Management System required.

Responsibilities

• Assists patients in completing applications for private and Medi-Cal and other health insurance programs.
• Attends Medi-Cal updates trainings and supervisor-directed trainings.
• Attends meetings for updates and as directed by supervisor.
• Completes production reports, Med-Cal reports, and tracking.
• Coordinates with state and county programs efficiently.
• Creates a positive professional environment with patients, staff, and external relations.
• Educates patients about health insurance enrollment processes and programs.
• Inputs prescriptions and patient charts into EHR.
• Manages Medi-Cal renewals annually to retain coverage.
• Handles patients who do not qualify with care and empathy.
• Keeps up with changes in programs; uses PMS for registration, scheduling and billing.
• Processes applications and verifies eligibility during patient visits.
• Works with clinicians to identify patients for financial assistance programs.

Skills

CAA experience

EHR experience

PMS experience

Education

High School Diploma

Tools

EHR

PMS

Job description

St. John's Community Health in Gardena, CA, is seeking a Benefits Counselor Floater to assist elder and disabled Medicare beneficiaries with health insurance enrollment.

This regular full-time position coordinates with Medi-Cal, Covered CA, and local programs to enroll patients and support families and caregivers. The role requires EHR and PMS experience, strong interpersonal skills, and the ability to thrive in a fast-paced environment.