Health Benefits Specialist: Access & Enrollment

Jwch Institute; Los Angeles (CA); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Monthly employer-sponsored health-prem

Health Savings Account (HSA)

Paid time off & holidays

401(k) Safe Harbor

Disability plans (LTD/STD)

Life insurance & AD&D

Job summary

JWCH Institute in Los Angeles is seeking a Benefits Specialist to help eligible clients access, apply for, and maintain health and social service benefits. You will educate clients on programs such as CalFresh, Medi-Cal/Medicaid, Medicare, WIC, Ryan White, and more, ensuring accurate documentation and timely enrollment.

Role requires strong communication, organizational, and problem-solving skills, with experience in benefits enrollment and working with diverse populations.

Qualifications

• Minimum of one year of experience working with individuals affected by HIV/AIDS or in a related healthcare, social services, benefits, or community-based setting.

Responsibilities

• Assist clients with applying for, accessing, and maintaining public and private benefits and entitlement programs.
• Document client referrals, linkages, and connections to services according to requirements.
• Make reminder calls and conduct outreach for enrollment deadlines and appointments.
• Communicate with insurance carriers and government agencies to resolve eligibility issues.
• Review eligibility information to determine documentation needs and renewal requirements.
• Maintain confidential client information in compliance with HIPAA and policies.
• Document client activities in the e2LA system and other systems.
• Support transportation-related benefits and coordinate services through health plans.

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Problem solving

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

JWCH Institute in Los Angeles is seeking a Benefits Specialist to help eligible clients access, apply for, and maintain health and social service benefits. You will educate clients on programs such as CalFresh, Medi-Cal/Medicaid, Medicare, WIC, Ryan White, and more, ensuring accurate documentation and timely enrollment.

Role requires strong communication, organizational, and problem-solving skills, with experience in benefits enrollment and working with diverse populations.