Benefits Counselor Floater

St Johns Community Health; Gardena (CA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Free Medical, Dental & Vision

13 Paid Holidays + PTO

Life Insurance, EAP

Tuition Reimbursement

Flexible Spending Account

Continued workforce development &培训

Succession plans & growth within

Job summary

St. John's Community Health in Gardena, CA, is seeking a Benefits Counselor Floater to assist elder and disabled Medicare beneficiaries with health insurance enrollment.

This regular full-time position coordinates with Medi-Cal, Covered CA, and local programs to enroll patients and support families and caregivers. The role requires EHR and PMS experience, strong interpersonal skills, and the ability to thrive in a fast-paced environment.

Qualifications

• High School Diploma required.
• Familiar with Medi-Cal, Covered CA.
• Two years CAA experience preferred.
• EHR- Electronic Health Record required.
• PMS- Practice Management System required.

Responsibilities

• Assists patients in completing applications for private and Medi-Cal and other health insurance programs.
• Attends Medi-Cal updates trainings and supervisor-directed trainings.
• Attends meetings for updates and as directed by supervisor.
• Completes production reports, Med-Cal reports, and tracking.
• Coordinates with state and county programs efficiently.
• Creates a positive professional environment with patients, staff, and external relations.
• Educates patients about health insurance enrollment processes and programs.
• Inputs prescriptions and patient charts into EHR.
• Manages Medi-Cal renewals annually to retain coverage.
• Handles patients who do not qualify with care and empathy.
• Keeps up with changes in programs; uses PMS for registration, scheduling and billing.
• Processes applications and verifies eligibility during patient visits.
• Works with clinicians to identify patients for financial assistance programs.

Skills

CAA experience

EHR experience

PMS experience

Education

High School Diploma

Tools

EHR

PMS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Benefits Counselor Floater

Regular Full-Time Gardena, CA, US

3 days ago Requisition ID: 4241

Provide the following information and assistance regarding health insurance and benefits to elder people, disabled Medicare beneficiaries, and their family, partners, and caregivers. Coordinates and facilitates the enrollment of patients to local, state and county programs.

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• Life Insurance, EAP
• Tuition Reimbursement
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

QUALIFICATIONS

Education and Experience:

• High School Diploma (required)
• Familiar with Medi-Cal, Covered CA
• Two years CAA experience(Preferred)
• EHR- Electronic Health Record (Required)
• PMS- Practice Management System (Required)

Licensure/Certification:

• Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management.

Other:

• Maintains personal appearance when interacting with patients, staff, and physicians.
• Must be able to cope in a "fast pace" environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists patients in completing applications and forms for private and Med-Cal, as well as other County or State health insurance programs.
• Attends trainings for Medi-Cal updates, and all other applicable trainings as directed by supervisor.
• Attends meetings as required for updates and as directed by supervisor.
• Completes production reports, Med-Cal reports, Communication Sheets, PCP changes and tracking, and all other applicable reports.
• Coordinates with all state and county programs in an efficient manner.
• Creates positive and professional environment—in-person and telephonically, with patients, colleagues, and external relations.
• Demonstrates understanding of SJCH policies and procedures.
• Drafts positive and professional written communication/correspondence as necessary.
• Educates patients about health insurance enrollment process and programs.
• Electronic Health Record (EHR) inputting prescriptions and patient’s chart.
• Handles Medi-Cal and other renewals on an annual basis (or as proscribed) to retain coverage.
• Handles patients who do not qualify with care and empathy.
• Keeps up with changes in programs as appropriate.
• Practice Management System (PMS) Registration, Scheduling and Billing.
• Processes applications and verifies eligibility during the patient visit.
• Works with clinicians to identify and qualify patients for financial assistance programs.
• Performs other duties as assigned.

St. John's Community Health is an Equal Employment Opportunity Employer