Bilingual Medicare Benefits Counselor

St. John's Community Health; Gardena (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

13 Paid Holidays + PTO

403(b) retirement match

Life Insurance

EAP

Tuition Reimbursement

Flexible Spending Account

Training & development

Growth opportunities

Job summary

St. John's Community Health is seeking a dedicated team member to assist elder and disabled Medicare beneficiaries and their families with health insurance enrollment. You will help patients complete applications for private and Medi-Cal programs and coordinate with state and county services.

In this role, bilingual English/Spanish is required, and familiarity with EHR and PMS systems is essential. Training, growth opportunities, and a supportive environment are provided.

Qualifications

• Bilingual English/Spanish required for client interactions.
• High School Diploma required; CAA Certificate preferred.
• Familiar with Medi-Cal and Covered California enrollment.
• Two years CAA experience preferred; EHR and PMS proficiency required.

Responsibilities

• Assist patients with completing applications for private and Medi-Cal enrollment.
• Attend Medi-Cal updates trainings and supervisor-directed trainings.
• Attend meetings for updates and as directed by supervisor.
• Complete production, Med-Cal, and related reports.
• Coordinate with state and county programs efficiently.
• Create a positive, professional environment for patients and staff.
• Educate patients about health insurance enrollment processes.

Skills

Bilingual English/Spanish

Education

High School Diploma

CAA Certificate

Tools

EHR

PMS

Job description

St. John's Community Health is seeking a dedicated team member to assist elder and disabled Medicare beneficiaries and their families with health insurance enrollment. You will help patients complete applications for private and Medi-Cal programs and coordinate with state and county services.

In this role, bilingual English/Spanish is required, and familiarity with EHR and PMS systems is essential. Training, growth opportunities, and a supportive environment are provided.