Health & Beauty GM Lead - Customer Experience & Ops

Fred Meyer, Inc.; Bellingham (WA); On-site; USD 52,000 - 74,000; Full time

Job summary

Fred Meyer, Inc. seeks a Drug GM Department Manager to deliver outstanding customer service and maintain a safe, inviting store environment.

You will supervise all Drug GM functions, support daily operations, and lead associates to meet store goals with strong communication and integrity. Responsibilities include implementing promotions, inventory control, scheduling, training staff, and enforcing safety standards while upholding company values of respect and inclusion.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.

Responsibilities

• Direct and supervise all functions for the Drug GM department.
• Support day-to-day operations of Drug GM.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Explain products, respond to questions, and provide recommendations.
• Create and implement department business plans and promotions.
• Develop scheduling to manage customer volume during hours.
• Train and develop associates; participate in performance appraisals.
• Adhere to local, state and federal laws and company guidelines.
• Maintain safety programs and report safety risks.
• Monitor inventory, update shelf tags, and manage pricing changes.

Skills

Effective communication

Basic math

Handling stress

Education

High school education or equivalent

Job description

Fred Meyer, Inc. seeks a Drug GM Department Manager to deliver outstanding customer service and maintain a safe, inviting store environment.

You will supervise all Drug GM functions, support daily operations, and lead associates to meet store goals with strong communication and integrity. Responsibilities include implementing promotions, inventory control, scheduling, training staff, and enforcing safety standards while upholding company values of respect and inclusion.