Drug GM Merchandiser & Customer Service Associate

Fred Meyer, Inc.; Gresham (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Fred Meyer, Inc. is seeking a customer-focused team member to create an outstanding shopping experience. You will maintain a safe, clean environment and support the department manager in achieving sales and profit goals while upholding our Customer 1st and core values.

Responsibilities include answering product questions, stocking and labeling merchandise, reviewing dates, and assisting with safety procedures. The role requires composure under pressure and strong teamwork.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math.
• Create an environment that makes customers feel welcome and appreciated.
• Gain knowledge of products and respond to questions.
• Offer product samples to help customers discover items.
• Inform customers of specials.
• Recommend items to meet customer needs.
• Review sell-by dates and take action.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report maintenance needs.
• Notify management of accidents.
• Report safety risks or illegal activity.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when resolving issues.
• Provide support to minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Responsibilities

• Create an outstanding customer experience and assist the department manager in achieving sales and profit goals.
• Maintain a safe, clean environment to encourage repeat visits.
• Answer questions regarding products within the department and throughout the store.
• Gain knowledge of products and respond to customer questions and suggestions.
• Stock, label and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Reinforce safety procedures and identify unsafe conditions, notifying store management.
• Inspect equipment and conduct preventive maintenance and report repairs.
• Notify management of accidents or incidents and report safety risks or illegal activity.
• Work cooperatively in a high-paced environment and manage conflict professionally.
• Provide support to minors, individuals with special needs, and/or older adults.

Skills

Stress management

Basic math

Customer service

Product knowledge

Communication

Teamwork

Safety awareness

Job description

Fred Meyer, Inc. is seeking a customer-focused team member to create an outstanding shopping experience. You will maintain a safe, clean environment and support the department manager in achieving sales and profit goals while upholding our Customer 1st and core values.

Responsibilities include answering product questions, stocking and labeling merchandise, reviewing dates, and assisting with safety procedures. The role requires composure under pressure and strong teamwork.