Headend Systems Engineer – Cable TV & DOCSIS

CTDI; Joliet (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health, Dental, Vision, & Prescription

Paid holidays, vacation, sick/personal

Tuition reimbursement

Job summary

CTDI is seeking a Headend Engineer in Joliet, IL to oversee planning, installation, configuration, maintenance, and support of television and broadband headend systems. You will work with Cisco DNCS, Motorola DAC, DOCSIS, and CATV RF distribution to ensure reliable service delivery and network performance.

Responsibilities include designing and implementing headend designs for service centers, performing regular maintenance, troubleshooting, and providing customer-facing support while

Qualifications

• Bachelor's degree in Electrical Engineering or equivalent.
• 5+ years of Electrical Engineering or telecommunications experience.
• Strong written and verbal communication skills and ability to interface with customers.

Responsibilities

• Plan, design, and implement cable television headend systems for service center operations.
• Install, configure, and integrate Cisco DNCS, Motorola DAC, and related headend equipment (RADD, SEM, OM1000/2000, etc.).
• Perform regular maintenance, troubleshooting, and upgrades to ensure system reliability and performance.
• Support DOCSIS implementation and configuration, including CMTS, DSG RADD, and TSBroadcaster.
• Oversee CATV RF coax distribution systems (amplifiers, splitters, RF switches, combiners, signal level meters).
• Configure and maintain IP network elements associated with headend systems.
• Interface directly with customers to resolve technical issues and provide system support.
• Document configurations, changes, and maintenance activities; prepare reports as needed.
• Collaborate with engineering, operations, and repair center teams; provide technical training and support.

Skills

Electronics Theory

Telecommunications

Verbal and written communication

Customer interface

IP network configuration

Education

B.S. Degree in Electrical Engineering

Tools

Cisco DNCS

Motorola DAC

QAM Modulators

QPSK Modulators/Demodulators

DSG RADD

TSBroadcaster

CMTS

Job description

CTDI is seeking a Headend Engineer in Joliet, IL to oversee planning, installation, configuration, maintenance, and support of television and broadband headend systems. You will work with Cisco DNCS, Motorola DAC, DOCSIS, and CATV RF distribution to ensure reliable service delivery and network performance.

Responsibilities include designing and implementing headend designs for service centers, performing regular maintenance, troubleshooting, and providing customer-facing support while