Head Start Family Services Specialist

Making Opportunity Count Inc; Fitchburg (MA); On-site; USD 63,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Company Paid Life Insurance and Long‑T

Flexible Spending Accounts

15 Paid Vacation Days

12 Paid Sick Days

13 Paid Holidays

Student Loan Forgiveness Assistance

Pet Insurance

Employee Discounts

Professional Development Opportunities

On-Demand early pay access

Immediate 403b Employer Contribution,

Job summary

Making Opportunity Count in Fitchburg, MA is seeking a Family Service Specialist to manage family services, engagement and enrollment, ensuring compliance with Head Start standards and EEC subsidy regulations. The role requires coordinating with Family Service Directors and coordinating staff.

The position offers full-time employment with a salary range $62,900 to $85,100, comprehensive benefits including health, dental, vision, life insurance, paid time off and retirement plan; applicants must

Qualifications

• Bachelor's degree in social work, human services or related field.
• Supervisory experience preferred.
• Ability to work with diverse populations.
• Ability to problem solve independently and within a group.
• Bi-lingual is a plus.
• Proficient with computer programs for data entry and analysis.
• Reliable transportation and a valid Massachusetts driver's license.

Responsibilities

• Provide ongoing monitoring and reporting per request of Family Service Director. Meet regularly with Enrollment and Family Services to assess component needs.
• Plan component meetings, workshops and discuss general program operations for both Child Care and Head Start.
• Assess classroom records (both paper and electronic) and Family Service Coordinators' progress on a regular basis for all assigned classrooms.
• Review electronic reports on a regular basis and ensure assigned staff are entering all required information.
• Assist with the completion of the PIR.
• Support staff with Parent Committees and family engagement activities. Review documentation including agendas, attendance and minutes. Manage elections to the Policy Council.
• Participate in Policy Council as requested.
• Monitor and support Family Service Coordinators in all job duties.
• Ensure daily attendance is taken and follow up on absences is being conducted.
• Review all Head Start and childcare applications and documentation to be sure only eligible families are enrolled.
• Maintain supervision records of assigned coordinators.
• Complete yearly evaluation and create professional development plan for Family Service Coordinators.
• Provide coverage for coordinators during absences or vacancies.
• Plan and implement parent curriculum.
• Provide training to seasoned and new family service and enrollment staff on a variety of topics.
• Attend all MOC required trainings and meetings.
• Attend staff, community meetings and case conferences.
• Work with parents and staff as a resource person to form parent groups and area committees.
• Act as an advocate for families and children.
• Knowledgeable of agencies core values and mission.
• Provide information on community resources and make necessary referrals.
• Establish and maintain cross-component supports and communication.
• Comply with Child Care & Head Start procedure and Massachusetts Law on reporting abuse and neglect.
• Comply with EEC Subsidy Regulations and the Head Start Performance Standards.
• Responsible for ensuring all ERSEA (Enrollment, Recruitment, Selection, Eligibility and Attendance) requirements are followed for Head Start/Early Head Start and childcare.
• Responsible for monitoring database for child enrollment.
• Perform other associated responsibilities as assigned.

Skills

Supervisory experience

Diverse populations

Problem solving

Bi-lingual

Computer skills

Massachusetts driver's license

Education

Bachelor's degree in social work, human services or related field

Job description

Making Opportunity Count in Fitchburg, MA is seeking a Family Service Specialist to manage family services, engagement and enrollment, ensuring compliance with Head Start standards and EEC subsidy regulations. The role requires coordinating with Family Service Directors and coordinating staff.

The position offers full-time employment with a salary range $62,900 to $85,100, comprehensive benefits including health, dental, vision, life insurance, paid time off and retirement plan; applicants must