Family Service Worker - Head Start Program (Great opportunity/benefits and workplace)

LEO Inc; Lynn (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

LEO Inc. seeks a dedicated Family Service Worker for its Early Head Start/Head Start program in Lynn, MA.

You will assess family needs, link them to social, educational and health services, and coordinate supports with community partners to promote child and family well-being. You will conduct home visits, support enrollment efforts, maintain confidential records, and participate in ongoing professional development.

Qualifications

• High School Diploma or equivalent.
• At least one college course in Human Services.
• At least two years' experience in a related field.
• Family Service Worker Credential preferred; otherwise required within the first year of employment.
• Valid Massachusetts Driver's license and access to a car.
• Strong computer skills, including internet, email and Excel.
• Must be willing and able to work flexible hours.
• Must meet Head Start Performance Standards.

Responsibilities

• Assist with outreach, recruitment and enrollment activities.
• Assess family needs and develop an individualized plan; deliver/co-ordinate services.
• Conduct home visits to families as assigned.
• Refer families to community agencies/programs; assess relevance.
• Coordinate Parent Meetings at assigned center.
• Participate in workshops, meetings and training sessions.
• Maintain confidential records in children's files and database.
• Ensure two-way communication between parents, staff and community organizations.
• Work with Content Areas to ensure compliance and service needs are met.
• Maintain confidentiality per agency policy.

Skills

Communication skills

Record keeping

Confidentiality

Time management

Interpersonal skills

Computer skills

Education

High School Diploma or equivalent

Human Services course

Two years experience in related field

Family Service Worker Credential preferred

Massachusetts Driver's license & access to a car

Head Start standards familiarity

Tools

Excel

Internet

Email

Job description

PRIMARY FUNCTION

Assesses the needs of Early Head Start/Head Start families and assists them in accessing necessary social, educational, recreational and health services through Early Head Start/Head Start and other community resources.

KEY ROLES (Essential Job Responsibilities):

Primary Job Responsibilities:

• Assists with the program's outreach, recruitment and enrollment activities.
• In collaboration with other staff, as appropriate, assess each family's need for social services; develop an individualize plan that responds to the family's need; deliver and/or coordinate the delivery of needed social services to each family; review and update.
• In conjunction with other types of contacts, makes a sufficient number of home visits to each family as assigned.
• Refer families to community agencies/programs; assess accessibility, relevance and usefulness for assistance received.
• Works with center to conduct Parent Meetings at assigned center.
• Participates in workshops, conferences, team meetings and training sessions provided by the program, and pursue professional development opportunities.
• Maintain accurate, objective, timely and confidential records in children's files and database system, documenting all family, staff and agency contacts; disseminate appropriately.
• Ensure comprehensive, timely two-way communication between parents, Early Head Start/Head Start staff, and as appropriate, community individuals and organizations.
• Works cooperatively with all Content Areas to ensure compliance and service needs are met for children and families.
• Demonstrates positive work ethic.
• Maintain confidentiality in accordance with agency policy and legal
• Performs other reasonably related business duties as assigned by immediate supervisor or other management staff.

Skills / Knowledge Required

• High School Diploma or equivalent.
• At least one college course in Human Services.
• At least two years' experience in a related field.
• Family Service Worker Credential preferred; otherwise required within the first year of employment.
• Ability to recognize emergencies and areas where action is necessary.
• Collect, organize, record and process information quickly and efficiently.
• Prepare and maintain written records and reports.
• Work independently of direct supervision.
• Maintain confidentiality and a professional demeanor at all times.
• Demonstrate respect for individuals and groups with varied cultural, racial, ethnic, religious and linguistic identities or backgrounds.
• Valid Massachusetts Driver's license and access to a car (not belonging to another staff member).
• Strong computer skills, including internet, email and Excel, and the ability to learn new systems as required.
• Strong time management skills.
• Strong written and verbal communication skills.
• Ability to make required home visits and to access various community organizations.
• Must be willing and able to work flexible hours in order to meet program commitments which may of necessity take place during hours outside of the usual work day.
• Must meet other qualifications as may be outlined in the Head Start Performance Standards.

Schedule:

Monday through Friday - 35 hours per week - full year program.

***payrate is based on educational level**