Family Service Worker - Head Start Program (Great opportunity/benefits and workplace)

LEO Inc.; Lynn (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

LEO Inc. in Lynn, MA, seeks a Family Service Worker for the Early Head Start/Head Start program to support families with social, educational, recreational and health services.

The role includes outreach, enrollment, home visits and referrals, with a focus on confidential, respectful service and collaboration with staff to meet children and families’ needs.

Qualifications

• High School Diploma or equivalent required.
• At least one college course in Human Services.
• Two years experience in a related field preferred.
• FSW credential preferred; otherwise required within first year.

Responsibilities

• Assist with outreach, recruitment and enrollment activities.
• Assess family needs for social services and develop an individualized plan.
• Conduct home visits to assigned families.
• Refer families to community agencies and assess relevance.
• Coordinate Parent Meetings at the center.
• Participate in workshops and training for professional development.
• Maintain confidential records in files and databases.
• Ensure two-way communication between parents and staff.
• Collaborate with Content Areas to meet service needs.
• Maintain confidentiality per agency policy.
• Perform other duties as assigned by supervisor.

Skills

Strong written and verbal communicatie

Time management

Ability to work independently

Maintain confidentiality

Education

High School Diploma or equivalent

One college course in Human Services

Family Service Worker Credential preferred; otherwise required within first year

Tools

Excel

Email

Internet

Job description

Primary Function

Assesses the needs of Early Head Start/Head Start families and assists them in accessing necessary social, educational, recreational and health services through Early Head Start/Head Start and other community resources.

KEY ROLES (Essential Job Responsibilities)

• Assists with the program's outreach, recruitment and enrollment activities.
• In collaboration with other staff, as appropriate, assess each family's need for social services; develop an individualize plan that responds to the family's need; deliver and/or coordinate the delivery of needed social services to each family; review and update.
• In conjunction with other types of contacts, makes a sufficient number of home visits to each family as assigned.
• Refer families to community agencies/programs; assess accessibility, relevance and usefulness for assistance received.
• Works with center to conduct Parent Meetings at assigned center.
• Participates in workshops, conferences, team meetings and training sessions provided by the program, and pursue professional development opportunities.
• Maintain accurate, objective, timely and confidential records in children's files and database system, documenting all family, staff and agency contacts; disseminate appropriately.
• Ensure comprehensive, timely two-way communication between parents, Early Head Start/Head Start staff, and as appropriate, community individuals and organizations.
• Works cooperatively with all Content Areas to ensure compliance and service needs are met for children and families.
• Demonstrates positive work ethic.
• Maintain confidentiality in accordance with agency policy and legal
• Performs other reasonably related business duties as assigned by immediate supervisor or other management staff.

Skills / Knowledge Required

• High School Diploma or equivalent.
• At least one college course in Human Services.
• At least two years' experience in a related field.
• Family Service Worker Credential preferred; otherwise required within the first year of employment.
• Ability to recognize emergencies and areas where action is necessary.
• Collect, organize, record and process information quickly and efficiently.
• Prepare and maintain written records and reports.
• Work independently of direct supervision.
• Maintain confidentiality and a professional demeanor at all times.
• Demonstrate respect for individuals and groups with varied cultural, racial, ethnic, religious and linguistic identities or backgrounds.
• Valid Massachusetts Driver's license and access to a car (not belonging to another staff member).
• Strong computer skills, including internet, email and Excel, and the ability to learn new systems as required.
• Strong time management skills.
• Strong written and verbal communication skills.
• Ability to make required home visits and to access various community organizations.
• Must be willing and able to work flexible hours in order to meet program commitments which may of necessity take place during hours outside of the usual work day.
• Must meet other qualifications as may be outlined in the Head Start Performance Standards.

Schedule

Monday through Friday - 35 hours per week - full year program.

• payrate is based on educational level**