Head Racquet Sports Professional

The Cascades; Tyler (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Job summary

The Cascades is seeking an energetic Head Racquet Sports Professional to lead and grow our racquet sports program, delivering exceptional member experiences and innovative programming across tennis, pickleball, and related activities.

You will coach, manage staff, schedule clinics and tournaments, build relationships with members, and collaborate with club leadership to elevate service, events, and community engagement.

Qualifications

• Minimum of 3–5 years of professional racquet sports experience.
• Strong tennis instruction background; pickleball experience desirable.
• Ability to lead and develop racquet sports staff.
• Excellent member-service and event-planning skills.
• Authorized to work in the United States.

Responsibilities

• Assist with overall development and execution of the racquet sports programs.
• Develop and manage a comprehensive annual programming calendar for all levels.
• Create and implement clinics, leagues, tournaments, socials, camps, junior programs, and events.
• Evaluate programming regularly and introduce opportunities based on client interests.
• Build relationships with members, guests, and local organizations; grow participation and retention.
• Provide high-quality private lessons, group instruction, and junior development programs; mentor staff.
• Plan and execute tournaments and club championships; promote engagement and community.

Skills

Leadership

Coaching & instruction

Communication

Organizational skills

Relationship-building

Job description

We are seeking an enthusiastic, accomplished, and client-focused Head Racquet Sports Professional to lead and grow our racquet sports program. This individual will be responsible for providing exceptional member experience while developing innovative programming, coaching a strong instructional program, assisting with racquet sports operations, and building a positive, energetic culture for players of all ages and abilities.

The ideal candidate is a proven racquet sports professional and leader who combines strong teaching and playing skills with excellent communication, organization, and relationship-building abilities. The Head Racquet Sports Professional will serve as a visible ambassador for the club and will work closely with club leadership, members, and staff to continually enhance the racquet sports experience.

Key Responsibilities

Racquet Sports Programming

• Assist with overall development and execution of the club's racquet sports programs.
• Develop a comprehensive annual programming calendar that serves juniors, adults, beginners, intermediate players, advanced players, and competitive athletes.
• Create and implement clinics, leagues, tournaments, socials, camps, junior programs, and special events.
• Evaluate programming regularly and introduce new opportunities based on client interests and industry trends.
• Develop programs that encourage participation, retention, and long-term member engagement.

Member Experience & Engagement

• Build strong, personal relationships with members and guests.
• Provide a welcoming and inclusive environment for players of all skill levels.
• Maintain a visible presence on and off the courts and throughout racquet sports activities.
• Respond promptly and professionally to member questions, concerns, and feedback.
• Work to create memorable experiences that encourage members to participate more frequently and become more connected to the club.

Instruction & Coaching

• Provide high-quality private lessons, group instruction, clinics, and junior development programs.
• Establish a clear pathway for junior players from beginner through competitive levels.
• Assist players in setting goals and developing individualized plans for improvement.
• Promote sound fundamentals, sportsmanship, confidence, and enjoyment of the game.
• Support competitive junior players and assist with tournament preparation and development.
• Help train, mentor, schedule, and evaluate racquet sports staff.
• Establish clear expectations for teaching quality, professionalism, member interaction, and customer service with assistant professionals and shop staff.
• Create a positive team culture built around collaboration, accountability, and member service.
• Ensure consistent standards across all racquet sports programming.

Events & Community Building

• Plan and execute tournaments, member-guest events, social events, junior events, and club championships.
• Promote participation and create opportunities for members to meet and develop relationships with other players.
• Build relationships with local tennis and pickleball organizations and other clubs when appropriate

The Head Racquet Sports Professional is expected to be a leader, coach, ambassador, and relationship builder.

Success in this position will be measured not only by lesson revenue and participation, but also by:

• Member satisfaction and retention
• Growth in racquet sports participation
• Staff performance and engagement
• Quality and variety of programming
• Member engagement and community
• Overall reputation of the racquet sports department

Qualifications

• MUST BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES
• Minimum of 3-5 years of professional racquet sports experience preferred.
• Strong background in tennis instruction and programming; pickleball experience is highly desirable.
• Proven ability to lead and develop a professional racquet sports staff.
• Strong communication, interpersonal, and organizational skills.
• Demonstrated ability to develop relationships with members and create exceptional member experiences.
• Experience planning and executing tournaments, leagues, clinics, camps, and special events.
• Strong understanding of junior player development.
• Competitive salary commensurate with experience and qualifications
• Lesson and clinic revenue opportunities
• Health Insurance
• Racquet sports industry education and certification opportunities
• Employee privileges and club amenities