Director of Racquets

Radisson Plaza Hotel; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Kalamazoo Country Club seeks a Director of Racquets to lead all racquet sports programs, including tennis and pickleball, for members and guests. You will develop youth and adult offerings, supervise staff, and ensure outstanding member experiences.

Responsibilities include program development, operations oversight, budgeting, events, coaching excellence, and collaboration with marketing and facilities teams. A passion for inclusive programs and safety is essential.

Qualifications

• 4+ years in racquet sports management, coaching, and program development.
• Leadership experience within racquet sports.
• Certification from USPTA, PTR, or US Squash is preferred.

Responsibilities

• Develop, implement, and oversee racquets programs, including leagues, tournaments, clinics, lessons and social events.
• Create engaging schedules for players of all levels.
• Recruit, train, and manage tennis professionals and staff.
• Build strong member relationships and address their needs.

Skills

Leadership

Coaching

Staff management

Communication

Event planning

Budgeting

Data analysis

Education

Bachelor's degree in Sports Management

Certification in USPTA / PTR / US Squash (preferred)

Job description

Job Purpose

The Director of Racquets is a key leadership position responsible for overseeing all aspects of the racquet sports programs within Kalamazoo Country Club, including tennis & pickleball. This role involves developing and implementing youth & adult programs, managing staff, fostering a positive member experience, and ensuring the overall success of racquets programs.

What You’ll Be Doing

• Develop, implement, and oversee comprehensive racquets programs, including leagues, tournaments, clinics, lessons and social events.
• Create a diverse and engaging schedule of events to accommodate players of various skill levels and interests.
• Recruit, train, and manage a team of tennis professionals and support staff.
• Build and maintain strong relationships with members, ensuring their needs and expectations are met.
• Oversee the maintenance and upkeep of racquet facilities, ensuring they meet safety and quality standards.
• Collaborate with the facility management team to address any maintenance or improvement needs.
• Develop and manage the racquets department budget, ensuring financial goals are met.
• Implement strategies to maximize revenue through program fees, lessons, and events.
• Conduct regular staff meetings, performance evaluations, and provide ongoing professional development opportunities.
• Plan and execute racquet sports events, tournaments, and exhibitions.
• Collaborate with marketing to promote events and attract members.
• Engage with the local community to promote racquet sports and attract new members.
• Ensure that all racquet sports activities comply with industry standards, rules, and regulations.
• Implement and enforce safety protocols and procedures.
• Prepare regular reports on program participation, financial performance, and member feedback.
• Analyze data to identify trends and opportunities for improvement.

What You Need for This Position

Bachelor's degree in Sports Management, Recreation, or a related field preferred but not required.

• 4+ years of experience in racquet sports management, coaching, and program development.
• Proven experience in a leadership role within the racquet sports industry.
• Certification from relevant professional associations (e.g., USPTA, PTR, US Squash) is preferred.
• Strong coaching and teaching skills with the ability to work with players of all levels.
• Excellent organizational and communication skills.
• Knowledge of industry trends, best practices, and emerging technologies.
• Ability to create and maintain a positive and inclusive environment.