Head of Web Strategy & Digital Experience

Chapman University; Orange (CA); On-site; USD 140,000 - 170,000; Full time

Job summary

Chapman University in Orange, CA seeks a Director, Web Strategy & Development to shape the university’s digital presence, oversee web strategy, design, and governance, and lead a cross‑functional team to deliver accessible, high‑performing experiences.

The role blends strategic leadership with hands‑on technical direction, coordinating with marketing, IS&T, and campus partners to modernize the flagship site and drive enrollment, engagement, and reputation.

Qualifications

• 6+ years in web design/development, UX/UI and web strategy.
• 4+ years in web programming with HTML, CSS, JavaScript, jQuery, PHP, WordPress, REST, APIs.
• Strong CMS knowledge (WordPress, Drupal, Modern Campus).
• Experience with marketing tech (Salesforce Marketing Cloud, Google Analytics, GTM, dashboards).
• Proven leadership of cross‑functional teams and projects.

Responsibilities

• Drive strategy, roadmap, and execution of Chapman’s web presence aligned with marketing and enrollment goals.
• Lead governance for brand consistency, usability, accessibility, and technical excellence.
• Collaborate with marketing, content owners, and IT to ensure high‑quality, user‑centered content and experiences.
• Ensure security, privacy, accessibility, and regulatory compliance across platforms.
• Oversee CMS governance, training, workflow, and best practices.
• Lead web development team, prioritization, resourcing, and timely delivery.

Skills

Web strategy

UX/UI

Leadership

Project management

Communication

Cross-functional collaboration

Security & accessibility

SEO & analytics

Education

Bachelor's degree in CS/marketing/web

Tools

HTML

CSS

JavaScript

jQuery

PHP

WordPress

GitHub

REST & APIs

MySQL

Job description

Chapman University in Orange, CA seeks a Director, Web Strategy & Development to shape the university’s digital presence, oversee web strategy, design, and governance, and lead a cross‑functional team to deliver accessible, high‑performing experiences.

The role blends strategic leadership with hands‑on technical direction, coordinating with marketing, IS&T, and campus partners to modernize the flagship site and drive enrollment, engagement, and reputation.