Head of Virtual Clienteling & Sales Operations

David Yurman; New York (NY); Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Access to healthcare benefits

401(k) plan

Employee discounts

Generous paid time off

Summer Fridays

Job summary

David Yurman is hiring a Clienteling Operations Manager in New York to oversee the Virtual Sales & Clienteling team daily. The role involves managing operational workflows, CRM systems, and ensuring a luxury-level client experience.

This position requires demonstrated skills in sales operations, project coordination, and cross-functional collaboration. The ideal candidate will possess strong organizational powers and the ability to lead a dedicated team.

Qualifications

• Hands-on, organized, and operationally strong with experience in sales operations.
• Experience leading and managing a virtual sales team.
• Proven ability to develop strategic frameworks and manage daily operations.

Responsibilities

• Oversee daily operations and performance management of the Virtual Sales & Clienteling team.
• Maintain operational dashboards and performance tracking for advisor productivity.
• Coordinate with various departments to support clienteling initiatives.

Skills

Sales operations

CRM proficiency

Project coordination

Cross-functional communication

Tools

Salesforce

OMS

Job description

David Yurman is hiring a Clienteling Operations Manager in New York to oversee the Virtual Sales & Clienteling team daily. The role involves managing operational workflows, CRM systems, and ensuring a luxury-level client experience.

This position requires demonstrated skills in sales operations, project coordination, and cross-functional collaboration. The ideal candidate will possess strong organizational powers and the ability to lead a dedicated team.