Head of Virtual Care & Clinical Operations

Atrium Health; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Atrium Health is seeking a nurse leader to oversee clinical triage, disease management, patient navigation, and virtual care coordination. The role drives strategic development of a patient navigation center and ensures clinical integration across outpatient settings.

Responsibilities include supervising triage and discharge programs, managing data systems, and leading budgetary planning while fostering governance and engagement to implement system-wide care strategies.

Qualifications

• Current RN license or MSN-required leadership credentials.
• MSN preferred; if BSN, a health-related Master's is acceptable.
• Professional leadership certification due within 1 year.

Responsibilities

• Oversees clinical triage, disease management, discharge call management, and navigation.
• Supports development and implementation of patient navigation and virtual care.
• Manages department budget and governance, with performance reporting.

Skills

Nurse leadership

Team management

Clinical triage

Data analysis

Budget management

Education

RN license (state)

MSN

Leadership certification

Tools

EHR systems

CI Information Systems

Job description

Atrium Health is seeking a nurse leader to oversee clinical triage, disease management, patient navigation, and virtual care coordination. The role drives strategic development of a patient navigation center and ensures clinical integration across outpatient settings.

Responsibilities include supervising triage and discharge programs, managing data systems, and leading budgetary planning while fostering governance and engagement to implement system-wide care strategies.