Head of Utility Success

Powertown; Boston (MA); On-site; USD 140,000 - 210,000; Full time

Job summary

Powertown seeks a Director-level leader to own municipal and investor-owned utility partnerships from first conversation through deployment. The role includes shaping programs, managing the pipeline, and turning signed agreements into grid-integrated storage solutions.

You will build trusted relationships across utility functions, drive performance targets, and create scalable playbooks as the function expands to new markets and teams.

Qualifications

• 6+ years of experience in utility partnerships or large-energy programs
• Familiar with municipal and cooperative utilities operations, procurement structures, and stakeholder dynamics
• Experience managing multi-stakeholder initiatives from agreement to execution in high-growth or evolving markets
• Commercial and regulatory fluency to structure and sustain deployments
• Builder mindset: create a function, not inherit one
• Strong communicator credible with utility executives and internal teams

Responsibilities

• Build and manage Powertown's portfolio of municipal and cooperative utility partnerships, from business development through program go-live and ongoing account management
• Develop trusted relationships across utility functions — program management, operations, regulatory, and customer programs
• Set and deliver against program performance targets: enrollment, installed capacity, dispatch readiness, and operational KPIs
• Partner with utility stakeholders to deepen program scope, unlock adjacent opportunities, and advance long-term strategic alignment
• Coordinate across internal teams and vendors to keep deployments on timeline and on spec
• Identify improvements to program design, operational processes, and performance through data analysis and commercial judgment
• Build the playbooks to scale this function across new markets

Skills

Utility partnerships

Distributed energy

Grid account management

Large-scale energy projects

Regulatory fluency

Builder mindset

Stakeholder communication

Job description

Overview

You'll own Powertown's municipal and investor-owned utility partnerships end to end — from first conversation to operational deployment. That means building the relationships, structuring the programs, managing the pipeline, and ensuring that signed agreements turn into grid-integrated storage that performs. This is a director-level role, and as the function grows, you'll build the team around it.

What you'll own

• Build and manage Powertown's portfolio of municipal and cooperative utility partnerships, from business development through program go-live and ongoing account management
• Develop trusted relationships across utility functions — program management, operations, regulatory, and customer programs
• Set and deliver against program performance targets: enrollment, installed capacity, dispatch readiness, and operational KPIs
• Partner with utility stakeholders to deepen program scope, unlock adjacent opportunities, and advance long-term strategic alignment
• Coordinate across internal teams and vendors to keep deployments on timeline and on spec
• Identify improvements to program design, operational processes, and performance through data analysis and commercial judgment
• Build the playbooks to scale this function across new markets

Must-have qualifications

• 6+ years of experience in utility partnerships, distributed energy programs, grid-side account management, or large-scale energy project execution
• Deep familiarity with how municipal and cooperative utilities operate — their procurement structures, program design preferences, and stakeholder dynamics
• Track record of managing complex, multi-stakeholder initiatives from agreement through execution in a high-growth or evolving market
• Commercial and regulatory fluency — structure win-win deployments and sustain them
• Builder mentality: you're energized by the opportunity to create a function, not inherit one
• Strong communicator; you're credible with utility executives and equally effective coordinating internal teams

What success looks like

In year one: a growing portfolio of active municipal utility partnerships with clear capacity targets, a repeatable program launch playbook, and a pipeline that supports Powertown’s go-to-market.