Head of Technology Partnerships & Ecosystem Growth

Commerce.com; Austin (TX); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Commerce is seeking a strategic VP, Technology Partnerships to own the partner roadmap and accelerate ecosystem growth across payments, ISVs, and embedded services. You will align product strategy with partner needs and drive high-impact partnerships.

Lead a global team, negotiate complex agreements, and relaunch the app marketplace while ensuring developer experience and robust integrations. Travel up to 25% and shape Commerce's next generation of partnerships.

Qualifications

• 15+ years in product business development, technology partnerships, and ecosystem building.
• Proven product-centric leader shaping roadmaps via partnerships.
• Experience building executive-level relationships with technology partners, ISVs, and platforms.
• Strong understanding of SaaS economics, ecommerce implementations, integration ecosystems, app marketplaces.
• Experience in payments, embedded services, or agentic platforms is a plus.
• Exceptional negotiator with a track record of high-value partnerships.
• Strong people leader able to build scalable global teams and foster win-win relationships.

Responsibilities

• Define, build, and refine the global technology partnership roadmap to align with growth objectives and market dynamics.
• Identify, evaluate, onboard key technology alliances, ISVs, embedded service providers, agentic platforms, media partners, and marketplace platforms.
• Recruit, negotiate, and onboard strategic partners to unlock new channels and revenue streams.
• Negotiate complex, high-value partnership agreements with strong commercial terms and scalable ROI.
• Design and evolve the Technology Partner Program with recruitment, onboarding, standards, enablement, and joint go-to-market initiatives.
• Represent Commerce at industry events to build brand awareness and thought leadership in the ecosystem.
• Partner with Product and Engineering to influence the roadmap and ensure seamless integrations with robust APIs and developer experience.
• Oversee roadmap for partnership-driven features and establish governance, security, and quality controls for integrations.
• Drive improvements to partner experience, documentation, integration readiness, and platform capabilities.
• Lead growth of technology, payments, agentic, and embedded partnerships to differentiate the portfolio and drive PSR.
• Relaunch and optimize the app marketplace to become a thriving, high-quality ecosystem.
• Collaborate across teams to accelerate partner-driven innovation and measure success with KPIs.
• Build, lead, and develop a global business development team with clear accountability and metrics.
• Track, analyze, and report on partnership performance to identify improvements.

Skills

Strategic partnerships

Executive relationship management

SaaS business fundamentals

Platform ecosystems

Negotiation

Team leadership

Go-to-market

Job description

Commerce is seeking a strategic VP, Technology Partnerships to own the partner roadmap and accelerate ecosystem growth across payments, ISVs, and embedded services. You will align product strategy with partner needs and drive high-impact partnerships.

Lead a global team, negotiate complex agreements, and relaunch the app marketplace while ensuring developer experience and robust integrations. Travel up to 25% and shape Commerce's next generation of partnerships.