Process Architect (Technical Writer)

Ll Oefentherapie; Nashville (TN); On-site; USD 120,000 - 170,000; Full time

Job summary

Oracle is seeking a Process Architect (Technical Writer) based in Nashville to lead the design, documentation, and continuous improvement of operational processes supporting global data center facilities.

You will work with building management systems, power and cooling infrastructure, and automation platforms to ensure SOPs and standards meet security, compliance, and reliability requirements across hyperscale environments.

Qualifications

• Experience documenting operational processes in complex environments.
• Ability to work with operations, engineering and compliance teams.
• Familiarity with security, compliance and sustainability in data centers.

Responsibilities

• Lead design, documentation, and continuous improvement of operational processes.
• Develop clear SOPs, policies and standards for global data center facilities.
• Collaborate with operations, engineering and compliance to ensure auditable, scalable procedures.

Skills

Technical Writing

Process Design

SOP Development

Cross-functional Collaboration

Job description

OThis position is based in Nashville, Tennessee. Candidates must be able to work on-site according to the team's schedule.

racle Cloud Infrastructure (OCI) powers Oracle’s global cloud services through highly available, large-scale, enterprise-grade data center environments. The Data Center Infrastructure Operations / Facilities team plays a critical role in sustaining OCI’s performance, security, and operational resilience by ensuring infrastructure systems operate reliably at scale.

You will join a technically rigorous organization with a culture grounded in operational excellence, disciplined processes, and continuous improvement, where infrastructure reliability, safety, and execution quality are foundational to delivering cloud services worldwide.

Role Overview

As a Process Architect (Technical Writer), you will lead the design, documentation, and continuous improvement of operational processes that support Oracle’s global data center facilities. This role partners closely with operations, engineering, and compliance teams to develop clear, scalable, and auditable procedures that enable safe, reliable, and repeatable execution across hyperscale environments.

You will work directly with building management systems (BMS), power and cooling infrastructure, and automation platforms to ensure all standard operating procedures (SOPs), policies, and standards meet rigorous requirements for security, compliance, sustainability, and operational efficiency. This position offers the opportunity to scale operational excellence at enterprise level, where well-designed processes drive measurable reliability, risk reduction, and consistency across the global fleet.