Head of Table Games Operations

Rockingham Grand Casino; Salem (NH); On-site; USD 120,000 - 180,000; Full time

Job summary

Rockingham Grand Casino, located in Salem, NH, seeks a Senior Director of Table Games to lead the department and drive best-in-class guest experiences. The role focuses on strategic leadership, staff development, compliance, and performance analysis to maximize profitability.

The position requires deep knowledge of table games, strong regulatory understanding, and a track record of successful team leadership in gaming operations.

Qualifications

• Leadership and staff development experience in gaming operations.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Outstanding organizational skills and attention to detail.
• Deep knowledge of table games, trends, and player preferences.
• Thorough knowledge of gaming regulations, compliance, and controls.

Responsibilities

• Provide strategic leadership for the Table Games department and overall operation.
• Oversee staffing levels, shifts, rotations, and substitutes as needed.
• Monitor compliance with gambling regulations, internal controls, and policies.
• Develop strategies to maximize table game revenue and optimize floor mix.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Table Games Knowledge

Regulatory Compliance

Education

Bachelor's Degree in Business Administration, Hospitality Management, or related field

Tools

Microsoft Office

Job description

Rockingham Grand Casino, located in Salem, NH, seeks a Senior Director of Table Games to lead the department and drive best-in-class guest experiences. The role focuses on strategic leadership, staff development, compliance, and performance analysis to maximize profitability.

The position requires deep knowledge of table games, strong regulatory understanding, and a track record of successful team leadership in gaming operations.