Head of Systems & Operations, AI-Driven Growth

Reachdesk

Pittsburgh (Allegheny County)

On-site

USD 130,000 - 160,000

Full time

14 days+
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Benefits offered by this job

Competitive salary with stock options
401(k) with employer match
Medical, dental & vision insurance
Flexible PTO

Job summary

Reachdesk in Pittsburgh is seeking a strategic Head of Business Systems & Operations. This role involves shaping systems architecture, ensuring data flows across departments, and leading a high-performing team.

The ideal candidate will have over 8 years in business systems leadership, with strong expertise in Salesforce and NetSuite. You'll design governance frameworks and operational efficiencies while driving measurable outcomes for the company.

Join a collaborative culture and enjoy competitive salary with stock options, along with excellent benefits.

Qualifications

  • 8+ years in Business Systems or RevOps leadership roles within B2B SaaS.
  • Deep expertise across Salesforce and NetSuite.
  • Strong experience with iPaaS platforms, especially Workato.
  • Proven ability to design closed-loop architecture.

Responsibilities

  • Own end-to-end systems and data architecture.
  • Lead transition of systems ownership into Business Operations.
  • Define go-forward BI architecture and ownership model.
  • Establish AI governance framework.

Skills

Business Systems Leadership
Salesforce Expertise
NetSuite Experience
Data Governance
Project Management

Tools

Salesforce
NetSuite
Workato
Business Intelligence Tools

Job description

Reachdesk in Pittsburgh is seeking a strategic Head of Business Systems & Operations. This role involves shaping systems architecture, ensuring data flows across departments, and leading a high-performing team.

The ideal candidate will have over 8 years in business systems leadership, with strong expertise in Salesforce and NetSuite. You'll design governance frameworks and operational efficiencies while driving measurable outcomes for the company.

Join a collaborative culture and enjoy competitive salary with stock options, along with excellent benefits.

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