Head of Software Engineering - Platform & UI

Optimum; Bethpage (NY); On-site; USD 134,000 - 220,000; Full time

Job summary

Optimum in Bethpage, NY is seeking a highly experienced Manager of Software Engineering to lead the One Agent team. You will own the evolution of the Agent Facing One Agent platform built with Svelte and Go, and drive secure, seamless software delivery.

The role requires strong leadership, a solid telecom-facing background, and the ability to align technology with product roadmaps while mentoring engineers and collaborating with design, product, and operations.

Qualifications

• Bachelor's Degree in Computer Science or a related field
• Eight+ years of software development experience with 3+ years in leadership
• Hands-on experience designing customer-facing solutions in Telecom
• Strong architectural understanding of Address lookup, Products, Offers, Catalog, Cart, Fulfillment, and Payments
• Knowledgeable in integrations, A/B testing, Analytics, CMS and CRM integrations
• UI development with ReactJs, Node.js, TypeScript, JS and reusable components
• Operational health ownership: SLOs, incident response, and escalation with SRE/Operations
• Experience with Go, Java, cloud platforms, CI/CD pipelines
• Proven ability to lead and inspire engineering teams
• Excellent verbal and written communication, with audience-tailoring skills
• Experience managing software development projects in Agile environments
• Experience deploying regularly planned releases

Responsibilities

• Lead brainstorming sessions to generate innovative ideas and solutions
• Drive multi-scrum feasibility, delivery, and quality with product and design teams
• Establish technology roadmaps aligned with product roadmaps
• Propose technical solutions and serve as go-to expert for capabilities
• Articulate technology vision and roadmaps to diverse audiences
• Negotiate effectively while maintaining relationships and driving decisions
• Guide engineering interactions and influence architecture and implementation
• Refine requirements to clearly articulate intent
• Set clear cost and time commitments with stakeholders
• Communicate expectations consistently with stakeholders
• Build and lead a high-performing software engineering team
• Provide candid, empathetic feedback for growth
• Build relationships with product, design, and business teams
• Articulate financials of capabilities to inform decisions
• Ensure compliance with regulatory and corporate policies

Skills

Communication skills

Leadership

React/TypeScript

Go

Cloud platforms

CI/CD

SRE collaboration

Commerce architecture

Integrations & Analytics

Project management

Agile

Release management

Education

Bachelor's Degree in Computer Science or a related field

Tools

ReactJs/Node.js/TypeScript

Go

Okta

Java

Job description

Optimum in Bethpage, NY is seeking a highly experienced Manager of Software Engineering to lead the One Agent team. You will own the evolution of the Agent Facing One Agent platform built with Svelte and Go, and drive secure, seamless software delivery.

The role requires strong leadership, a solid telecom-facing background, and the ability to align technology with product roadmaps while mentoring engineers and collaborating with design, product, and operations.