Head of Social Growth & Engagement

PopStroke Entertainment Group; Plano (TX); On-site; USD 110,000 - 180,000; Full time

Job summary

PopStroke Entertainment Group seeks a Social Media Director to own our social media strategy, audience growth, content creation, and digital community engagement across all platforms. Lead how PopStroke shows up online, build passionate fan communities, and drive measurable business results through social media.

This role requires a player-coach who can both create exceptional content and strategically grow an audience across all channels.

Qualifications

• 5+ years of social media, digital marketing, or content leadership experience.
• 3+ years leading social strategy and audience growth for a consumer-facing brand.
• Proven track record growing highly engaged social communities.
• Experience measuring and reporting the business impact of social campaigns.
• Strong content production and video editing skills.
• Deep understanding of TikTok, Instagram, YouTube, Facebook, and emerging platforms.
• Strong understanding of platform algorithms, engagement tactics, and audience behavior.
• Excellent storyteller with strong creative instincts.
• Highly analytical and data-driven.
• Comfortable working in a fast-moving, entrepreneurial environment.
• Willing to support key events during evenings and weekends when necessary.

Responsibilities

• Develop and execute platform-specific growth strategies across TikTok, Instagram, YouTube, Facebook, LinkedIn, and emerging platforms.
• Build highly engaged social communities that increase brand awareness, guest loyalty, and advocacy.
• Grow engagement, reach, shares, comments, saves, and community participation; not just followers.
• Establish annual, quarterly, and monthly growth objectives for each platform.
• Personally create, edit, and publish high-quality social-first content.
• Produce engaging short-form video, photography, graphics, and storytelling content.
• Develop content calendars that balance planned campaigns with real-time opportunities.
• Continuously test new content formats and storytelling approaches.
• Monitor emerging social trends, cultural moments, creator behaviors, memes, and platform updates.
• Identify opportunities for PopStroke to participate in trends in authentic and engaging ways.
• Develop rapid-response content around sports, entertainment, venue openings, tournaments, memberships, and brand events.
• Ensure PopStroke remains culturally relevant and top of mind within hospitality and entertainment.
• Establish and track KPIs related to engagement, audience growth, memberships, event participation, website traffic, and revenue influence.
• Partner with Marketing and Digital teams to connect social performance to business outcomes.
• Use analytics and insights to continuously improve content effectiveness and audience engagement.
• Present monthly performance reporting and recommendations.
• Develop content and engagement strategies that turn guests into loyal fans.
• Create programs that encourage participation around memberships, league nights, tournaments, special events, and venue experiences.
• Identify opportunities to celebrate guests, members, and communities across social channels.
• Collaborate closely with Operations, Marketing, Membership, Technology, and Venue teams.
• Build systems for collecting and curating content from venues nationwide.
• Support new venue openings, promotions, tournaments, memberships, partnerships, and company initiatives.
• Attend major company events, venue openings, tournaments, and promotional activations as needed.
• Maintain flexibility to support evening and weekend content opportunities when significant brand moments occur.

Skills

Growth strategy

Audience growth

Content production

Video editing

Analytics

Platform knowledge

Storytelling

Entrepreneurial mindset

Evening/weekend flexibility

Job description

PopStroke Entertainment Group seeks a Social Media Director to own our social media strategy, audience growth, content creation, and digital community engagement across all platforms. Lead how PopStroke shows up online, build passionate fan communities, and drive measurable business results through social media.

This role requires a player-coach who can both create exceptional content and strategically grow an audience across all channels.