Head of Shipboard Excursions & Guest Experience

American Cruise Lines; Hilton Head Island (SC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

A leading cruise line in Hilton Head Island is seeking an Excursions Director to join their shipboard team for the 2026 season. This role involves engaging guests through various shore excursions and managing all logistics with external partners. Candidates should have a degree in hospitality, strong public speaking skills, and the ability to work long hours. Competitive daily rate and full-time exempt position with benefits are offered, along with the requirement to live onboard for extended periods.

Qualifications

• Ability to engage guests throughout each cruise.
• Excellent time management and attention to detail.
• Strong knowledge of U.S. Geography preferred.

Responsibilities

• Arrange all shore excursions and transfers.
• Accompany guests as a brand ambassador.
• Manage excursion logistics with vendors.

Skills

Public speaking

Time management

Problem-solving

Guest engagement

Microsoft Office Suite proficiency

Education

Bachelor’s Degree in hospitality, tourism, or event management

Job description

A leading cruise line in Hilton Head Island is seeking an Excursions Director to join their shipboard team for the 2026 season. This role involves engaging guests through various shore excursions and managing all logistics with external partners. Candidates should have a degree in hospitality, strong public speaking skills, and the ability to work long hours. Competitive daily rate and full-time exempt position with benefits are offered, along with the requirement to live onboard for extended periods.