Head of Service Line Operations

Advocate Health Care; Chicago (IL); Presencial; USD 150.000 - 230.000; Jornada completa

Descripción de la vacante

Advocate Health Care in Chicago seeks an experienced operations leader to align clinical and administrative functions across care locations. You will partner with service line leadership to set plans, manage budgets, and optimize performance while ensuring patient experience and quality.

The role emphasizes workforce development, accountability, and data-driven improvements, with frequent cross-team collaboration and a focus on delivering enterprise priorities in a complex healthcare environment.

Formación

• Bachelor’s degree in healthcare or related field.
• Typically requires 7 years of experience in operational leadership roles.
• Strong strategic thinking and ability to translate priorities into actionable plans.
• Financial, analytical, and problem-solving skills to identify risks and opportunities.

Responsabilidades

• Directs clinical and administrative operations across assigned care locations to ensure consistent execution of service line, divisional, and enterprise priorities.
• Exercises direct operational authority to establish operational plans, set performance expectations, and implement management routines across practices.
• Accountable for adherence to operating and labor budgets, monitoring performance, identifying risks, and directing corrective actions to achieve targets.
• Drives integration across care settings and specialties to improve access, capacity, growth, and consistency.
• Monitors KPIs including throughput, quality, experience, and financial metrics, and leads response to trends and location-based initiatives.

Conocimientos

Strategic thinking

Operational leadership

Data-driven analysis

Change management

Cross-functional collaboration

Executive communication

DEI commitment

Educación

Bachelor’s Degree in Healthcare or related field

Descripción del empleo

Advocate Health Care in Chicago seeks an experienced operations leader to align clinical and administrative functions across care locations. You will partner with service line leadership to set plans, manage budgets, and optimize performance while ensuring patient experience and quality.

The role emphasizes workforce development, accountability, and data-driven improvements, with frequent cross-team collaboration and a focus on delivering enterprise priorities in a complex healthcare environment.