Head of Segmentation & Modeling Analytics

confidential; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Universal Orlando Resort seeks a seasoned Manager of Segmentation and Modeling to lead the Segmentation and Modeling function within Commercial Advanced Data Analytics. You will manage a team that develops, validates, and activates guest and audience segmentation, predictive and causal models to improve commercial decision‑making and business performance.

You will own the roadmap, translate priorities into scalable analytics products, and collaborate with Marketing, Sales, Digital Product, Guest

Qualifications

• Bachelor's degree in a quantitative field is required; Master’s degree preferred.
• 7+ years of experience in data science, analytics, or related field with hands-on segmentation/predictive modeling.
• 2+ years of people-management experience or leading analytics teams.
• Experience delivering analytical solutions that inform audience strategy, personalization, or commercial planning.

Responsibilities

• Own the segmentation and modeling strategy and roadmap across guest and audience segments and predictive methods.
• Lead a data science team, set goals, manage resources, and drive career development.
• Oversee model delivery standards, reproducible pipelines, and production-grade workflows.
• Partner with business and technology teams to operationalize models and measure business impact.

Skills

Segmentation roadmap

Modeling

Predictive modeling

Causal modeling

Python or R

SQL

Cloud analytics

Experiment design

Communication

Leadership

Cross‑functional collaboration

Reproducible analytics

Education

Bachelor's degree in statistics, data science, computer science, mathematics, engineering, economics, business analytics, or related field

Master’s degree preferred

Job description

Universal Orlando Resort seeks a seasoned Manager of Segmentation and Modeling to lead the Segmentation and Modeling function within Commercial Advanced Data Analytics. You will manage a team that develops, validates, and activates guest and audience segmentation, predictive and causal models to improve commercial decision‑making and business performance.

You will own the roadmap, translate priorities into scalable analytics products, and collaborate with Marketing, Sales, Digital Product, Guest