Head of Commercial Intelligence & Market Insights

Universal Orlando Resort; Orlando (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Universal Orlando Resort is seeking a seasoned Commercial Intelligence & Data Analyst to own market intelligence, analyze demand, and support strategic decisions across its global theme park portfolio. You will develop recurring reporting and ad-hoc analyses, advise on macroeconomic trends, and collaborate with Finance, Creative, Marketing & Sales teams to align mid- and long-term strategies.

The role requires 5+ years in commercial intelligence or analytics, advanced Excel, and experience with

Qualifications

• Requires strong analytical capability and problem-solving skills.
• Experience communicating complex results to senior leadership.
• Ability to translate data into strategic insights for business decisions.
• Strong project management skills with the ability to balance priorities.
• Advanced Excel skills; familiarity with statistical methods is a plus.

Responsibilities

• Own day-to-day commercial market intelligence and data analysis initiatives.
• Develop recurring and ad-hoc analytics to inform market demand and health across Universal markets.
• Translate data into clear insights and actionable recommendations for leadership.
• Lead coordination with vendor partners and internal teams on data contracts and integrations.

Skills

Creative problem-solving

Analytical mindset

Executive communication

Project management

Excel proficiency

Statistical modeling

Python

Education

Bachelor's degree in quantitative discipline

Master's degree preferred

Tools

Python

R

SAS

Job description

Universal Orlando Resort is seeking a seasoned Commercial Intelligence & Data Analyst to own market intelligence, analyze demand, and support strategic decisions across its global theme park portfolio. You will develop recurring reporting and ad-hoc analyses, advise on macroeconomic trends, and collaborate with Finance, Creative, Marketing & Sales teams to align mid- and long-term strategies.

The role requires 5+ years in commercial intelligence or analytics, advanced Excel, and experience with