Head of Sales Operations & AI-Driven Commercial Transformation

Moody's Corporation; New York (NY); On-site; USD 163,000 - 237,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental leave

401(k) plan

Tuition reimbursement

Job summary

Moody's Corporation is seeking a senior leader to head the portfolio of strategic initiatives that transform how the organization plans, executes, and scales commercial performance. You will serve as the neutral delivery engine for leadership priorities and drive end-to-end programs from concept to delivery.

Responsibilities include defining scope, milestones, governance, and benefits realization while coordinating across Sales, Marketing, Customer Success, and Finance to ensure critical

Qualifications

• 10+ years of project/program management in go-to-market or B2B SaaS environments.
• Proven ability to deliver complex, cross-functional programs on time and on budget.
• Strong change management fluency with stakeholder engagement and influence without authority.
• Hands-on CRM experience with Salesforce; marketing automation and BI tools (Tableau/Power BI) preferred.
• Deep AI expertise with governance and responsible adoption across the org.
• Excellent communication and leadership to align senior stakeholders.
• Training/enablement experience preferred.
• PM/Agile/Six Sigma certification preferred.

Responsibilities

• Lead portfolio of strategic initiatives transforming commercial performance.
• Own transformation roadmap by turning strategy into prioritized, sequenced initiatives.
• Provide portfolio governance including risk, budget, and benefits realization tracking.
• Drive cross-functional delivery across Sales, Marketing, Customer Success, Finance.
• Lead change management, impact assessments, and readiness planning.
• Optimize processes and implement scalable, automation-enabled solutions.
• Report status to executives with timely updates and ROI-focused dashboards.

Skills

Experience with transformation PM/PGM

Cross-functional delivery

Change management & stakeholder eng

Salesforce admin & CRM

AI leadership & governance

Executive communication

PM/Agile/Six Sigma certs

Training & enablement

Education

Bachelor's degree in Business/PM or related field

Advanced degree preferred

Tools

Salesforce

Tableau

Power BI

Job description

Moody's Corporation is seeking a senior leader to head the portfolio of strategic initiatives that transform how the organization plans, executes, and scales commercial performance. You will serve as the neutral delivery engine for leadership priorities and drive end-to-end programs from concept to delivery.

Responsibilities include defining scope, milestones, governance, and benefits realization while coordinating across Sales, Marketing, Customer Success, and Finance to ensure critical